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Toyota of Cool Springs
Franklin, TN
961 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 961 reviews
February 01, 2021
service was great and everything was explained in depth that needed to be done.. i have been coming here for almost 2 years and NEVER had any issues.. that needed to be done.. i have been coming here for almost 2 years and NEVER had any issues.. More
by mbugar67
Employees Worked With
Dupane Phavongsay
January 30, 2021
Service was great.. love the car..Kenny was great and very helpful.. I would go back here again.. beast place to get a car.. everyone was great.. very helpful.. I would go back here again.. beast place to get a car.. everyone was great.. More
by Jessicashoemaker20
Employees Worked With
Kenny Eastman
January 29, 2021
If you go to buy a car at this dealer please look for this guys very straightforward, humble a business man. Definitely his customer service is exceptional! I was trying to get this car for over a year h this guys very straightforward, humble a business man. Definitely his customer service is exceptional! I was trying to get this car for over a year he always keep on touch w me and the day the I went I got the deal the I was looking for! Excellent service Kenneth More
by Chris
Employees Worked With
Kenny Eastman
January 28, 2021
We had done our research; however, the staff was super friendly, helpful, and has answered all of our questions on our new car! JW was our salesman and Fred assisted in the financial paperwork. Head the friendly, helpful, and has answered all of our questions on our new car! JW was our salesman and Fred assisted in the financial paperwork. Head their way! More
by Jennifer
Employees Worked With
Jerry West, Frederick Edmonson
January 27, 2021
I dealt with Jim Gile, this is probably the best experience I've had buying a car, Jim went out of his way to make sure I had a positive experience. experience I've had buying a car, Jim went out of his way to make sure I had a positive experience. More
by J.Mattes2001
January 26, 2021
Excellent experience, very helpful in every aspect of the buying process 😀 My salesman was Nick Duvall. He was very helpful and understanding all my truck needs. buying process 😀 My salesman was Nick Duvall. He was very helpful and understanding all my truck needs. More
by Kris Hamid
January 26, 2021
We found a great deal on a 2018 Toyota Rav4 Hybrid. Our salesman, Kyle, was responsive and efficient making for an enjoyable experience in buying a used car. salesman, Kyle, was responsive and efficient making for an enjoyable experience in buying a used car. More
by ebga362
Employees Worked With
January 26, 2021
Alan was great at responding to questions and helping us secure a great price for the Tacoma. We were not pleased at all with the rest of our experience. It appeared that the truck did not undergo the rig secure a great price for the Tacoma. We were not pleased at all with the rest of our experience. It appeared that the truck did not undergo the rigorous inspection that you would expect from a certified preowned vehicle. I have never purchased such a dirty car from a dealership before. More
by brandyteeter
Employees Worked With
January 26, 2021
I purchased my Toyota from the Toyota of Cool Springs dealership and have had all maintenance for my vehicle performed by the dealership. I always have been satisfied by the service and my experience wi dealership and have had all maintenance for my vehicle performed by the dealership. I always have been satisfied by the service and my experience with the dealership has been uniformly positive. I will purchase my next vehicle from Toyota of Cool Springs. More
by CDtoyotacustomer
Employees Worked With
Donna Klepper
January 26, 2021
Kenny went above and beyond finding me exactly what I asked for! I would recommend him to anyone! Thankful for my experience at Toyota of Cool Springs! asked for! I would recommend him to anyone! Thankful for my experience at Toyota of Cool Springs! More
by aliyahmarie0906
Employees Worked With
Kenny Eastman
