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Toyota of Cool Springs

Franklin, TN

4.7
962 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 962 reviews

January 15, 2021

The person that picked up my car was so very nice. All the work was done in a timely manner. It is always a please dealing with the people at Toyota of Cool Spings. More

by Jerseygirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
Jan 17, 2021 -

Toyota of Cool Springs responded

We are happy to hear everything was done in a timely manner and to your satisfaction!  We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2021

Kyle Pruzina and Toyota of Cool Springs got me exactly what I wanted. It was the best car buying experience I have ever had. I would recommend them to anyone looking for a new vehicle. More

by brettfritze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Toyota of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found Kyle and our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2021

Kyle was the best and so helpful! He made what would typically be a very daunting experience so easy. I would absolutely recommend Toyota of Cool Springs, but especially Kyle! More

by Moore.savannah12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Toyota of Cool Springs responded

Hi, we are very happy to hear Kyle provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

January 13, 2021

I was looking for a leftover Highlighter Hybrid on line at several local dealerships. Kyle contacted me with his no pressure style. I was hooked! More

by hazardshaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Customer service was great and we came to agreement on pricing quite quickly and without too much fuss. Recommended to others for satisfaction. Thanks for giving respect to others. More

by tvsummers10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson, Kenny Eastman
Jan 13, 2021 -

Toyota of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 10, 2021

Had the best inventory and exactly what I wanted as far as color, style, and exact accessories! Completed most of deal via text! Super easy! More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 09, 2021

Had a good experience buying my toyota rav4 with Alan! He was very friendly and completed my purchase in few hours and drove the new vehichle home More

by rafikul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi Rafikul, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

What a complete gentleman, honest with integrity! Kenny made it happen just like he said he could. I would recommend him to family and friends and colleagues every time. Thank you for making it a wonderful More

by Sosanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi Sosanna, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Thanks for the recommendation, and have an amazing day!

January 08, 2021

Our family enjoyed and appreciated everything about our visit and purchase. A wonderful car buying experience. The van is perfect for our family and a fantastic vehicle. Kenny Eastman is top notch! We lo More

by John S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

Kenny is a top notch guy. From start to finish, Kenny takes the time to explain every detail, answer questions and address concerns with a smile on his face. He truly is happy to help to get you into th More

by Scoyne81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Thanks for the recommendation, and have an amazing day!

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