Toyota of Cool Springs

Denis is what every car salesman should strive to be like. He listened to everything we had to say and gave us strait answers with no pressure. Every time I talked with him on the phone he was pleasant like. He listened to everything we had to say and gave us strait answers with no pressure. Every time I talked with him on the phone he was pleasant to speak with. About a week after we got the Sequoia we brought it in to have the ceramic coat added. Somehow the cargo net was misplaced but Denis drove all the way from Cool Springs to Clarksville to drop us off a new one. We can't recommend Denis or Toyota of Cool Springs enough. We have been loyal Nissan owners for over 20 years and Denis eased our fears of switching brands. EDIT: 6 May 2024. I had to drop 2 stars. We went back to this dealership since we had such a positive experience before. Our son is in the Navy and he wants a new 4 Runner. We went back to our salesman to ask about the new 2025's after Toyota released the info and photos on them. He told us they didn't have much info on the 2025 4 Runner's. He also said he would find out more info and call us back. But he never did. We also called our finance guy there and left a message and he too never called us back. I get it's a new redesign on a popular vehicle and corporate may not have given out too many details, but if you say you will call us back and don't, that's poor customer service. We called another Toyota dealership in Middle Tennessee and the saleslady there gave us tons of info on the 2025 4Runners. From build to ship dates and when to realisticly expect to see them on the showroom floor. We will be going to that dealership in Nashville. More

Very easy to do business with. Listened to me, was patient as I compared various trucks, and allowed me to get in and out quickly after making a decision to make the buying proces Listened to me, was patient as I compared various trucks, and allowed me to get in and out quickly after making a decision to make the buying process painless. A+ More

Totally professional. No pressure tactics. Highly recommend. My buying experience was relaxing and everyone I encountered were super friendly. No pressure tactics. Highly recommend. My buying experience was relaxing and everyone I encountered were super friendly. More

Toyota of cool springs was very clean and all employees were professional and friendly. I will definitely be recommending them to anyone looking to buy a vehicle were professional and friendly. I will definitely be recommending them to anyone looking to buy a vehicle More

Alan and Yuri did a great job from start to finish. best car buying it experience that I have had. Thanks! best car buying it experience that I have had. Thanks! More

Easy to work with, went out of his way to make sure every detail was taken care of, friendly and very professional detail was taken care of, friendly and very professional More

Appreciate Alan Richardson help and friendly service. He was very easy to work with during our purchase. He was very easy to work with during our purchase. More

Jeff Williams of Toyota of Cool Springs made this by far my best experience buying an automobile EVER! my best experience buying an automobile EVER! More

From the minute we walked in until the minute we bought my son a car , we were treated like family! Alan is a class act! my son a car , we were treated like family! Alan is a class act! More

Very helpful. Was able to match his competitors’ rates and helped me obtain a Camry. Was able to match his competitors’ rates and helped me obtain a Camry. More