Toyota of Cool Springs

I will never buy a car from ANYONE else again. I was sold a lemon 2 months ago and when the original salesman did NOTHING to help me, Al came through like a real superhero!!! He got me out of the lemon and i a lemon 2 months ago and when the original salesman did NOTHING to help me, Al came through like a real superhero!!! He got me out of the lemon and into a brand new 2020 camry!! More

My husband & I purchased our Toyota Prius from Cool Springs seven years ago. We have had excellent service. And didn’t hesitate to return to Toyota Cool Springs to purchase our second Prius. We were no Springs seven years ago. We have had excellent service. And didn’t hesitate to return to Toyota Cool Springs to purchase our second Prius. We were not disappointed. Our sales rep, David Dorsano, was attentive, knowledgeable and professional. Purchasing a car during a pandemic could have been very stressful, but the sales team smoothed the way for us to find the car we wanted. They are the very best. More

Great Service from an honest dealership We have a Sequoia, Tundra, Sienna and a 4Runner in the family. All are serviced by Toyota CS and all are one owner cars purchased new. Every service, We have a Sequoia, Tundra, Sienna and a 4Runner in the family. All are serviced by Toyota CS and all are one owner cars purchased new. Every service, recall or problem we have had has been handled professionally, politely and with competence, from the techs in the back, to the service writers, fiance and sales folks as well. Our go to guy in service is John Kuykendall. He is knowledgeable and goes the extra mile to explain things that need doing and what the cost will be up front. I appreciate the care he gives each member of our family and the attention to detail he provides. John is real asset in a large dealership like this . Service scheduler Kayla is very helpful as well. She makes sure the time and appointment will work when convenient for you, not just for the dealership. More

Thanks for the superb experience you gave us Alan. I would recommend anyone that is looking for a new/used car to go see him!! You won't regret it. would recommend anyone that is looking for a new/used car to go see him!! You won't regret it. More

Alan was awesome from the start. Any questions or concerns we had, he was able to answer right away. Negotiations were quick, painless, and most of all, fair. Would absolutely recommend cool spring concerns we had, he was able to answer right away. Negotiations were quick, painless, and most of all, fair. Would absolutely recommend cool springs Toyota and Alan. More

A big thank you to Alan Richardson for making this process smooth, getting it done, and delivering more than expected! Got me approved being self employed! Also thanks to Ricky Hess for assisting with process smooth, getting it done, and delivering more than expected! Got me approved being self employed! Also thanks to Ricky Hess for assisting with the financial process, and Toyota of Cool Springs for the great vehicle and excellent service, great staff, and getting me back on the road! More

These guys killed it! The best car buying experience I have had thus far. I will definitely be returning to Toyota of Cool Springs for future purchases. have had thus far. I will definitely be returning to Toyota of Cool Springs for future purchases. More

Alan is a most pleasant and personable soul who does what he says. Yes, we bought a new Toyota during the pandemic and he was both careful and professional. I have no hesitation to recommend him fully. he says. Yes, we bought a new Toyota during the pandemic and he was both careful and professional. I have no hesitation to recommend him fully. More

Great experience I bought my first car ever with Alan! He was very helpful and made the process quick and easy. Ricky was also very helpful with the financial piece. I I bought my first car ever with Alan! He was very helpful and made the process quick and easy. Ricky was also very helpful with the financial piece. I will continue to go back to Toyota of Cool Springs to get my 4runner serviced thanks to their great customer service. Thanks all! More