
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Experience I have very specific guidelines for even considering a purchase and Alan was able to meet these guidelines. He did not push for anything else, he simp I have very specific guidelines for even considering a purchase and Alan was able to meet these guidelines. He did not push for anything else, he simply listened to what I wanted and provided exactly that. More
Every experience I've had at the Toyota of Cool Springs has been more than exceptional. The whole team is friendly and very helpful. Joe Fazio, in particular, has some excellent customer service skills, I has been more than exceptional. The whole team is friendly and very helpful. Joe Fazio, in particular, has some excellent customer service skills, I would highly recommend the Toyota of Cool Springs to anyone who needs service done on their vehicle. More
Excelent Experience Great experience. Very efficient. Kind, honest, integrity. I can not say enough about how important that I do not spend several hours away from the o Great experience. Very efficient. Kind, honest, integrity. I can not say enough about how important that I do not spend several hours away from the office and family to purchase a car. Alan made it happen! More
This was an outstanding experience. We purchased a new vehicle that had to be built. The process went smoothly and the vehicle was delver when promised. I was kept aware of updates. The delivery of the vehicle that had to be built. The process went smoothly and the vehicle was delver when promised. I was kept aware of updates. The delivery of the vehicle went smoothly. More
Great experience. Very efficient. Was there for a 5000 mile service. I was greeted by an employee right away. The wait was expected to be over an hour but they got me done in about 45 mins. mile service. I was greeted by an employee right away. The wait was expected to be over an hour but they got me done in about 45 mins. More
Went to get a used car and knew I wanted a RAV4. Jim was very knowledgeable and even helped in the trade of my Chevy. he’s helped with everything and I will not hesitate to give more business to Toyota of C very knowledgeable and even helped in the trade of my Chevy. he’s helped with everything and I will not hesitate to give more business to Toyota of Cool Springs in the future. More
I was in the market for a new tacoma and been to other dealerships when we went to cool springs toyota Kenny Eastman is the reason why we bought our new one he is the absolute best and we will highly dealerships when we went to cool springs toyota Kenny Eastman is the reason why we bought our new one he is the absolute best and we will highly recommend him time and time More

Excellent experience! I came to this dealership due to their great reviews. I was not disappointed. Alan was great. He listened to what options and styles of vehicles I I came to this dealership due to their great reviews. I was not disappointed. Alan was great. He listened to what options and styles of vehicles I was interested in. We looked at all the options. He took his time and asked question to help me revise my list of vehicles I liked from 15 down to 2. All while staying within my budget. I buy a different or extra vehicle every 2-3 years. Never has my experience been this seamless. Once I decided on the vehicle I wanted to purchase, I was out the door in my new Jeep in less than two hours. I never felt rushed or pressured to buy . I will definitely buy my next vehicle from Toyota Cool Springs. Yuri in financing is awesome as well. Yuri was very organized and answered all my finance questions. It was a quick and efficient car buying experience. More
Excellent after-purchase maintenance service Recent 5000 mile service check at Cool Springs Toyota Dealership was performed in about 60 minutes while I waited in the customer service waiting area Recent 5000 mile service check at Cool Springs Toyota Dealership was performed in about 60 minutes while I waited in the customer service waiting area. Every part of the process, from scheduling the appointment to working with customer service representative Isaiah Blacksmith at the time of the service, was efficient and professional. More