Toyota of Cool Springs

Useless and incapable Avoid this place like a herpes infested plague patient. Nothing good is done for you. This ridiculous dealership approached me with a “deal” to Avoid this place like a herpes infested plague patient. Nothing good is done for you. This ridiculous dealership approached me with a “deal” to put $9000 down on a $33,000 car. Who puts 30% down on a depreciating and cost only product? Honestly, they should be embarrassed to even say that to a customer - then again maybe they are too stupid to realize what they are saying or worse think their customers are idiots. To top it all off - I have challenged credit and have two bad histories with lenders. Who do they send my loan to? Yep, those two lenders. More

2016 Corolla. My experience with Joshua allowed me the right decision to purchase from Toyota of Cool Springs. He was knowledgeable and professional. Even though it My experience with Joshua allowed me the right decision to purchase from Toyota of Cool Springs. He was knowledgeable and professional. Even though it got busy, he freed up time in order to complete the transaction. I will be purchasing another Toyota and will be contacting Joshua. More

Used Denali We had a great experience buying our 2017 Yukon XL Denali. Alan Richardson was a super easy salesman to work with...I see why he goes by “Superman”. We had a great experience buying our 2017 Yukon XL Denali. Alan Richardson was a super easy salesman to work with...I see why he goes by “Superman”. More

Service above and beyond We have been going to Cool Springs Toyota since it opened and have always had a great experience buying and servicing our cars there. Joe Fazio is exc We have been going to Cool Springs Toyota since it opened and have always had a great experience buying and servicing our cars there. Joe Fazio is excellent to deal with and always on top of everything that we need. We have never been disappointed. More

Came for the Costco Buying Plan, Loved the Experience We went up to Cool Springs because that was the closest Toyota dealership for the Costco Auto Plan, but we were treated like life-long friends. We got We went up to Cool Springs because that was the closest Toyota dealership for the Costco Auto Plan, but we were treated like life-long friends. We got an appointment right away with Jason, and he was the perfect person for us. He listened carefully to what we were looking for, including the tiniest details of what we thought were important, then he took us out and showed us vehicles that totally fit the bill. We bought the second vehicle he showed us. The entire process was as good as it could be. More

“Southern” Hospitality Welcomed me and my parents in as if we were one of their own. Very laid back and answered any question we had. Worked with us until everything was wha Welcomed me and my parents in as if we were one of their own. Very laid back and answered any question we had. Worked with us until everything was what we wanted and more. Thankful to have made a new connection to have forever. More

Service Appointment Toyota of Cool Springs is excellent and John Kuykendall is the best. I always have an easy time when getting service done to my car. I would recommend Toyota of Cool Springs is excellent and John Kuykendall is the best. I always have an easy time when getting service done to my car. I would recommend them to anyone. More

Easy Sunday Alan was on time, on his game and gave me the deal I was comfortable with. It was a stress free Sunday afternoon. I will be back in two years for a R Alan was on time, on his game and gave me the deal I was comfortable with. It was a stress free Sunday afternoon. I will be back in two years for a Rav4 More

Great service Any time I bring my Sienna in for service, I ask for John. He always takes good care of me and makes sure I get the best service. I would recommend go Any time I bring my Sienna in for service, I ask for John. He always takes good care of me and makes sure I get the best service. I would recommend going to see John to anyone who needs service on their Toyota. More

Great people to work with! I truly enjoyed working with April - She knows her stuff!!! She answered every question I had or found out the answer for me. Great employee for your I truly enjoyed working with April - She knows her stuff!!! She answered every question I had or found out the answer for me. Great employee for your dealership!!!! More