Toyota of Cool Springs

Best First Car Buying Experience We had the pleasure of working with Frederick. He made the car buying experience simple and stress-free. He found us exactly what we were looking for We had the pleasure of working with Frederick. He made the car buying experience simple and stress-free. He found us exactly what we were looking for at a great deal. More

New 4 Runner Everyone was very nice and helpful. I told Frederick what I wanted and didn't want on a new vehicle, even though they didn't have one on the lot they Everyone was very nice and helpful. I told Frederick what I wanted and didn't want on a new vehicle, even though they didn't have one on the lot they found one and had it ready for delivery within the week. With the lifetime warranty it's most certainly a big plus. Looking forward to many years of great service. More

A pleasant experience Bought a used car last month. Jim Gile was very professional and helpful in completing the sells. I found him trustworthy -not a typical sells person. Bought a used car last month. Jim Gile was very professional and helpful in completing the sells. I found him trustworthy -not a typical sells person. I must say it was very a pleasant buying experience More

Jim Giles Toyota of Cool Springs is a great dealership. I just purchased my second car from them and our salesman, Jim Gile, rates 10 stars out of 5. Jim was Toyota of Cool Springs is a great dealership. I just purchased my second car from them and our salesman, Jim Gile, rates 10 stars out of 5. Jim was deliberately calm and very patient as we tried three different models, finally deciding on a 4-Runner. Jim made the process not just painless, but outright pleasant. Thanks Jim!! More

Dealer trade in Just wanted to say thanks to Fredrick for making the trade so seamless! And thanks to the dealer for taking care of this pristine S2000! Just wanted to say thanks to Fredrick for making the trade so seamless! And thanks to the dealer for taking care of this pristine S2000! More

Just a oil change I can not say enough GREAT things about the service experience I received recently with my Service Advisor,Lino Rivera! He was very courteous, friendl I can not say enough GREAT things about the service experience I received recently with my Service Advisor,Lino Rivera! He was very courteous, friendly and explained to me exactly what my car needed, even though I was just there for an oil change. More

Service Department experience Donna Klepper was an amazing Service Advisor. She kept me informed of the status of my car and went above and beyond to get my car back to me in a tim Donna Klepper was an amazing Service Advisor. She kept me informed of the status of my car and went above and beyond to get my car back to me in a timely manner. Toyota of Cool Springs is lucky to have such an employee. More

Great experience in the Service Department I can not say enough GREAT things about the service experience I received recently with my Service Advisor,John Kuykendall! He was very courteous, fr I can not say enough GREAT things about the service experience I received recently with my Service Advisor,John Kuykendall! He was very courteous, friendly and explained to me exactly what my car needed, even though I was just there for an oil change. He was not pushy when I told him my budget BUT BECAUSE he was not pushy I went ahead and decided to let him do one of the recommended services! This is what I look for in an excellent Service Advisor! He made me feel very welcome and I hope he will be my Service Advisor, the next time I come in! Great Job John! More

Very professional with no overbearing sales pressure. Our product specialist was courteous and respectful of helping us stay within in our budget for the vehicle we wanted. No back and forth haggling with Our product specialist was courteous and respectful of helping us stay within in our budget for the vehicle we wanted. No back and forth haggling with the finance manager. Just a good comfortable and positive environment to make a new car purchase. It was an excellent experience that I would recommend to anyone. They were truly willing to work with us to get the truck we wanted. Finishing up the deal with the finance manager was suprisingly a pleasant experience that completed the whole buying experience and made you feel good about your purchase. More