Toyota of Cool Springs

Jonathan Ward is AWESOME! Jonathan Ward is professional, witty, and I trusted him totally. He listened to my needs and stayed within my price range. I purchased a 2018 Toyota A Jonathan Ward is professional, witty, and I trusted him totally. He listened to my needs and stayed within my price range. I purchased a 2018 Toyota Avalon. Jonathan was patient and took time to show me all the bells and whistles and set up the nav system. He reviewed the owners manual and maintenance schedule with me. Chris Mitchell in Finance took care of the financing side and was helpful and efficient as well. I live in Alabama and we were able to get a great deal of the paperwork and questions taking care of electronically. I will go back in the future and recommend all of my family and friends to shop at Cool Springs Toyota and ASK FOR Jonathan Ward. More

Very personable experience I purchased my Tacoma a couple of weeks ago. It was my first vehicle purchase on my own, and first ever New Vehicle purchase. My associate Jonathan Wa I purchased my Tacoma a couple of weeks ago. It was my first vehicle purchase on my own, and first ever New Vehicle purchase. My associate Jonathan Ward was very friendly, personable, and not pushy/overbearing like some sales folks can be the first time we came to look at vehicles months earlier so we decided to ask for him again when it was time to buy. He was the same friendly guy this time and made the buying experience smooth and as painless as possible. He worked within my budget and did not try to push me into any decisions. Highly recommend asking for him. More

Thank you Tory! Tory was a blessing to work with! He was very easy to talk to and listened to my needs. He helped my husband and I to find the perfect vehicle in our Tory was a blessing to work with! He was very easy to talk to and listened to my needs. He helped my husband and I to find the perfect vehicle in our price range. He even took the time to show us all of the features. Thank you Tory for being so awesome to work with. More

Excellent Service I purchased my vehicle from Mr. Robertson a couple of months ago. He is very knowledgeable and polite. Made the car buying process easy and made me fe I purchased my vehicle from Mr. Robertson a couple of months ago. He is very knowledgeable and polite. Made the car buying process easy and made me feel at ease with my decision. I see this gentlemen moving up with Toyota very quickly. Great Energy and Confidence. More

Professional with great knowledge I was impressed with the assistance I received from Tory Robertson. He understood my needs and my budget and helped me find everything I was looking I was impressed with the assistance I received from Tory Robertson. He understood my needs and my budget and helped me find everything I was looking for. I have already told my friends and family to go see him. I know they will leave a very happy customer. More

Service has always been great I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, mad I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, made recommendations, and personally ran my car through the wash before handing it back to me. Thank you John! More

Exceptional Service Ambassador The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will not hesitate to bring my Toyotas to this dealership for service because of employees like him. More

New car for baby Once we found out we were pregnant, we knew we would need to get my husband a more family friendly car for when the baby arrives. I wanted safety and Once we found out we were pregnant, we knew we would need to get my husband a more family friendly car for when the baby arrives. I wanted safety and my husband wanted performance. After doing some research, we knew we wanted to look at the Camry XSE and were thrilled that the Toyotathon deal was happening. We went to Toyota of Cool Springs and were blown away by the experience. From the moment we walked in it was such an easy and positive experience. Kyle Long made the process of trading in my husband’s Fiat 500T to picking out our vehicle as enjoyable as possible and helped us to find the right vehicle, even though it had to be brought in from another dealer. Kyle didn’t treat us like we were just another sale but treated as human beings and even as friends. We definitely plan to recommend Kyle and Toyota of Cool Springs to all of our friends. More

Thank you Kyle! Kyle was excellent to work with. We appreciated him showing us exactly what we wanted and being both friendly and efficient. We are very excited to dr Kyle was excellent to work with. We appreciated him showing us exactly what we wanted and being both friendly and efficient. We are very excited to drive our Highlander! More

Appointment is key Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). They promise and deliver what they promise. I have never had a bad experience there. More