Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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I recently had a recall service performed on my RAV4 vehicle. Upon arrival, I was greeted promptly by the staff, and the necessary work was completed in a relatively quick timeframe. However, after I ha vehicle. Upon arrival, I was greeted promptly by the staff, and the necessary work was completed in a relatively quick timeframe. However, after I had left the dealership, I discovered that they had inadvertently left a pack of tools inside the trunk of my car, which necessitated me returning to the service center to have them removed. More
Everything was done well and without any undue delays. They let you know approximately what it will cost and how long it will take. They let you know approximately what it will cost and how long it will take. More
Fast service,informed of price,no problems. Fast service,informed of price,no problems,comfortable waiting area that was clean and had newspapers to read during the wait. Fast service,informed of price,no problems,comfortable waiting area that was clean and had newspapers to read during the wait. More
I was treated with respect in a timely manner however, using a sliding scale for shop supplies based on total price is xxxxxxxx. Oil change should have a flat rate shop supply fee. Also, $130 for an oil c using a sliding scale for shop supplies based on total price is xxxxxxxx. Oil change should have a flat rate shop supply fee. Also, $130 for an oil change and tire rotation is literally highway robbery. I will not be doing routine maintenance at this dealership again. . More
They always send a video to me so I can see what the service tech worked on. But, he always talks so fast, you cannot even understand him. 😬 service tech worked on. But, he always talks so fast, you cannot even understand him. 😬 More
We had rodent damage in our vehicle, which made it undriveable. We scheduled our repair, which was originally over a week away. Ian called us back and was able to get it repaired and running the follo undriveable. We scheduled our repair, which was originally over a week away. Ian called us back and was able to get it repaired and running the following day. It was very impressive! More





















