Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,347 reviews
My past two experiences with the service department have been inconsistent in billing. I had my 1999 Land Cruiser in for an electrical problem in the dashboard and there was no cap on the diagnostic fee so been inconsistent in billing. I had my 1999 Land Cruiser in for an electrical problem in the dashboard and there was no cap on the diagnostic fee so I was charged a ridiculous amount of labor for them to finally tell me they couldn't diagnose the problem. My most recent experience was bringing my 2015 Toyota Sequoia in for an oil change, transmission fluid and coolant fluid change and to diagnose why my back hatch keeps unlatching itself. This time it was a $200 diagnostic fee, which did not go toward the cost of fixing the issue and again they couldn't tell me what was wrong with the car. They don't seem to be skilled in electrical issues. More
Due to the service tech giving me wrong readings on my tires after I’d asked when I came in what the readings were. I felt that possibly getting my brakes relined was due to an tech or company policy to m tires after I’d asked when I came in what the readings were. I felt that possibly getting my brakes relined was due to an tech or company policy to make money. More
I bought my car at end of lease. The transaction felt cordial. I missed Tommy's customer service. The transaction felt cordial. I missed Tommy's customer service. More





















