Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Poor follow up. Salesman was on vacation week of ETA and didn't tell me so I would know who to talk to. Waited a long time for last guy to set us up in the car. He w Salesman was on vacation week of ETA and didn't tell me so I would know who to talk to. Waited a long time for last guy to set us up in the car. He was the only one there to do it. Why not cross train the sales guys sitting around? It's not that tough. Even if we were told he was backed up instead of saying he would be right with us. Overall poor communication and we were a pretty straightforward purchase that required very little of their time. More
Everyone was WONDERFUL! I appreciated the video and explanations of my inspection, I am always pleased with the work, and your staff is friendly, knowledgeable, and courteou I appreciated the video and explanations of my inspection, I am always pleased with the work, and your staff is friendly, knowledgeable, and courteous. Gabe Naylor was great, and Brandon was my mechanic and he did a wonderful job with the inspection video. THANK YOU! (P.S. My only complaint was that the coffee machine in the waiting area didn't work! But the cookies were good!). More
Great Customer Service I called and he sent me emails with a few tire quotes, and then I called back in told him which ones I want and prepaid and he sent me an invoice right away with a few tire quotes, and then I called back in told him which ones I want and prepaid and he sent me an invoice right away More
The 80K checkup went well. I understood what was done and what the charges were. The work was done efficiently while I waited, for less than an hour. I understood what was done and what the charges were. The work was done efficiently while I waited, for less than an hour. More





















