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Toyota of Des Moines
Grimes, IA
9,000 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 9,001 reviews
Verified Customer
June 13, 2026
Really good! I had a tailgate that wouldn't open on a truck with less than 400 miles on it. That's frustrating. Travis got it to open. It seems to be doing fine. I had a tailgate that wouldn't open on a truck with less than 400 miles on it. That's frustrating. Travis got it to open. It seems to be doing fine. Toyota really needs a manual override on the tailgate system. More
by Bgregurek
June 13, 2026
Very respectful and answered my questions. When I questioned about how the process of a LOANER VEHICLE works, Jaimie had a reassuring smile. I drove away with confidence. When I questioned about how the process of a LOANER VEHICLE works, Jaimie had a reassuring smile. I drove away with confidence. More
by bakerdsm
Employees Worked With
Jaimie
June 13, 2026
Didn't found what cost the problem, but made the Oder part. Wire short it up, didn't figure where, and told I have to pay for claster. part. Wire short it up, didn't figure where, and told I have to pay for claster. More
by LAKLIMOVA
June 13, 2026
The service was thorough and fast. Customer service was pleasant and efficient. I will be returning for maintenance abd future purchases. Customer service was pleasant and efficient. I will be returning for maintenance abd future purchases. More
by ADALEY04
Employees Worked With
June 12, 2026
I recently brought my vehicle in for service and was told the cost would be around $475. At no point was it clearly explained that the $475 was only for the front brakes and that the rear brakes would be an the cost would be around $475. At no point was it clearly explained that the $475 was only for the front brakes and that the rear brakes would be an additional charge. Because of this, both my husband and I left with the understanding that the total cost of the repair would be approximately $475. When we returned to pick up the vehicle, we were surprised to receive a bill for $1,159. Had the full cost been clearly communicated upfront, we could have made a more informed decision about the repairs. The staff was friendly, but the lack of communication regarding the actual total cost was disappointing and left us feeling misled. More
by Grace.forsyth03
Employees Worked With
June 11, 2026
Oil change , wanted $ 22 dollars to replace side marker light , asked if it could be done for $ 12 , was told no , hoping that being a loyal customer with 2 Toyota vehicles , might work with me light , asked if it could be done for $ 12 , was told no , hoping that being a loyal customer with 2 Toyota vehicles , might work with me More
by ChadCHood1965
