Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
8,222 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,222 reviews
Verified Customer
January 24, 2026
Sales person was really friendly and helpful with the sale and really worked something out with the trade of my car sale and really worked something out with the trade of my car More
by rmorenojj
Employees Worked With
January 24, 2026
Check in was smooth. Gabe's video inspection was great. They even rescued the headlight that was inadvertently dropped in the engine compartment by a different auto parts Gabe's video inspection was great. They even rescued the headlight that was inadvertently dropped in the engine compartment by a different auto parts store employee. Thank you...10/10 More
by mycross
January 24, 2026
I called Toyota with a situation with my new vehicle and was called back promptly with a solution. Also, when in for routine tire rotation I mentioned a problem with a window seal. While, in for my repair, was called back promptly with a solution. Also, when in for routine tire rotation I mentioned a problem with a window seal. While, in for my repair, a recall was dealt with, and a new seal was installed. Thank you! More
by aniowagal2005
January 23, 2026
$250 to diagnose is absolutely insane and shameful -- cheating people. As large and flashy as Toyota is, a loaner vehicle should be provided - first for single parents - with no other transportation - es cheating people. As large and flashy as Toyota is, a loaner vehicle should be provided - first for single parents - with no other transportation - especially having to wait 8 days before inspection. Also, being told at 7:15am by the secretary answering calls that 'no one is available in the service department' is frustrating and untrue. Just connect the call? Lots of room for improvement here - I hope this helps create change and Toyota strives to put customers first. More
by Jdg023
January 23, 2026
Fast and efficient service. I like the way this service department works. Employees seem very competent. I like the way this service department works. Employees seem very competent. More
by Josephbarron222
Employees Worked With
January 23, 2026
Ian is always professional and very helpful! He is the best! Ian is always professional and very helpful! He is the best to work it at Toyota. He is the best! Ian is always professional and very helpful! He is the best to work it at Toyota. More
by STACY.POUND
