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Toyota of Des Moines

Grimes, IA

4.6
9,339 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 9,339 reviews

September 30, 2026

I bought my car at end of lease. The transaction felt cordial. I missed Tommy's customer service. More

by ADAMSEZ1117
Recommend Dealer
No
Employees Worked With
Tim Beckman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Beckman
September 30, 2026

I always have a good experience with them. I plan on doing all my service work with Toyota service department. More

by JILL100563
Recommend Dealer
Yes
September 30, 2026

Yeah ? ? They got the job done and I'm very pleased with th job they did. More

by JILL100563
Recommend Dealer
Yes
September 30, 2026

Very good to work with. Very knowledgeable and quick to get you back on the road again. More

by JILL100563
Recommend Dealer
Yes
September 30, 2026

This was the first time we used the pick up and delivery service. It was very helpful given our schedule at this time. Very much appreciated. More

by Ggraham793
Recommend Dealer
Yes
Employees Worked With
Gabe
September 30, 2026

Justin is the reason we use Toyota of DSM. His ability to service, discern, and serve the greater needs of the customer keep us coming back. More

by Mjb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2026

Worst customer service I’ve ever encountered. Told me they were too busy to deal with my company’s fleet vehicles, and it’s too much work for the hassle. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2026

It took over 2 weeks to get in for an oil change & tire rotation. Why does the dealership want to sell new cabin air filters at every oil change?? That always amazes me! Treat us customers, like you want u More

by snoopy007
Recommend Dealer
Yes
September 29, 2026

Easy to schedule, quick check in, excellent service as always, in and out in a timely manner, friendly service! More

by LUPE.PEREZ.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2026

I dont see myself coming back except for vehicle maintenance, people were not very friendly More

by Gmail address
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Beckman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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