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Toyota of Des Moines
Grimes, IA
9,390 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 9,390 reviews
October 18, 2026
Good afternoon I don't care to do surveys first of all. Your staff charged me $500 for a new key and fab which was suppose to have a new program.. which they didn't do.. I called and never received a retur Your staff charged me $500 for a new key and fab which was suppose to have a new program.. which they didn't do.. I called and never received a return call. I came in for an oil change and tire rotation and share that information. So I was not charge for part of my service on that day. Thank you! This time I came in for a recall. I arrived about 20 minutes early.And waited which was ok. The service rep was quiet polite ..like your staff usually are.. Busy day for sure! Warm regards I could share more.. again .. I don't care for surveys More
by FMCGARITY6
Verified CustomerEmployees Worked With
IDK but he was polite and was concern with my responses.
October 18, 2026
have had previous problems with toyota service, a gabus family member called me about it, nothing has changed or improved… family member called me about it, nothing has changed or improved… More
by blah blah blah
Employees Worked With
don’t know, no one introduced themself or had nametags
October 17, 2026
Quoted one price but was charged a different price. I asked about it and was told the filter was more for my car. They knew the model when I was quoted. I asked about it and was told the filter was more for my car. They knew the model when I was quoted. More
by Flapl
October 17, 2026
I never have any problems. They are wonderful ?? You can't go wrong with Toyota, it's the best. They are wonderful ?? You can't go wrong with Toyota, it's the best. More
by MKCRONK
October 17, 2026
I never have any problems. They are wonderful ?? You can't go wrong with Toyota, it's the best. They are wonderful ?? You can't go wrong with Toyota, it's the best. More
by MKCRONK
October 17, 2026
Toyota of Des Moines/Grimes has always serviced and/or repaired my 2006 4Runner. They do an excellent job, and I am always satisfied with their work. My Service Advisor, Ian Davis, is always very courteou repaired my 2006 4Runner. They do an excellent job, and I am always satisfied with their work. My Service Advisor, Ian Davis, is always very courteous and knowledgeable. The dealer ship definitely knows how to take care of their customers and to keep them coming back. I highly recommend Ian Davis and this Toyota Dealership. More
by DEBANDROSE6909
Employees Worked With
