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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.6
9,187 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 9,187 reviews

August 02, 2026

I scheduled this oil change 10 days prior and still had to wait hour and 20 min. Not a good experience. And then paid $145 for an oil change on top of it. Prolly start taking it to a smaller shop that cost More

by JUDYSBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2026

Terry was professional, explanation, and patient; he made sure I knew the process and what I was paying. The staff was extremely welcoming and was sure my families needs and I were being met! More

by vincentvanwilliams
Recommend Dealer
Yes
Employees Worked With
Terry
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August 01, 2026

OK, good but Price is way too high $100 for oil change? I feel like I need to go to the. More

by LEROYGARDNER84
Recommend Dealer
Yes
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August 01, 2026

Smooth process from checking in, service video, and payment for services received. Appreciate the free car wash. More

by RTZK41
Recommend Dealer
Yes
Employees Worked With
Emily
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August 01, 2026

Though the experience was pleasant I had to visit the dealership 3 times to fix a problem. It was inconvenient More

by GUPTNANDINI
Recommend Dealer
Yes
Employees Worked With
Blake
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August 01, 2026

Was told exactly what the service included and the service agent was polite, detailed. Very satisfied More

by GUPTNANDINI
Recommend Dealer
Yes
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July 30, 2026

I originally went in for tire rotation but Ian told me it was not necessary as I hadn't gone 5,000 miles. I had been told by other staff 5,000 miles or 6 months whichever came first. So confused by that. But More

by PAMSTRINGER
Recommend Dealer
Yes
Employees Worked With
Ian Davis
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July 30, 2026

I leave this place. I feel dirty. I don't feel like anybody there is actually out to help the customer. More

by LOVELADYJARED
Recommend Dealer
No
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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July 30, 2026

Great and speedy. Very informative! High quality work Easy to schedule. The advisor was great. More

by RAMONHALE59
Recommend Dealer
Yes
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July 30, 2026

Easy check-in. Received text of vehicle inspection. Service advisor advised me of completion of work done on vehicle. More

by pjhdank
Recommend Dealer
Yes
Employees Worked With
Service department
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