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Toyota of Des Moines
Grimes, IA
7,401 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,404 reviews
September 06, 2025
It was easy to schedule a service appointment and Emily was easy to work with. was easy to work with. More
by billyamymorris
Verified CustomerEmployees Worked With
September 06, 2025
Very knowledgeable and no pressure. Was able to answer all questions and was able to put us in the price range we were needing Was able to answer all questions and was able to put us in the price range we were needing More
by ETHOMASHH
September 06, 2025
Changed oil, forgot to tighten underbody protection plates and one was rattling all the way home. plates and one was rattling all the way home. More
by Dwiemers
September 06, 2025
My wife loved the Highlander and we were able to work out a deal. Eric was very helpful. a deal. Eric was very helpful. More
by LARRYBAUMG
September 05, 2025
Brock got me in that night and charged my battery by the next morning, no appt. needed. next morning, no appt. needed. More
by maxhirez
Employees Worked With
September 04, 2025
Employees were courteous and efficient. Emily help me with a maintenance required procedure that I had trouble accessing. Emily help me with a maintenance required procedure that I had trouble accessing. More
by rickstierman@gmail.com
Employees Worked With
September 04, 2025
When I made my appointment, I told the phone representative that we would be gone during the week the 24 month free oil change and check up expired and he said it would be OK to come in the foll representative that we would be gone during the week the 24 month free oil change and check up expired and he said it would be OK to come in the following week and they would still perform that work at zero cost. I gave him my VIN number and everything. When II arrived at the dealership, a representative proceeded to show me a piece of paper saying that the oil change would be $96 plus the cost of the tire rotation. I then told him I was a week late, but his phone rrepresentative said the zero charge would be Honored. On arrival the on site rep asked when we bought the vehicle and I told him. He left and said he would be right back and after he returned he said there would be zero charge. So this was kind of an unpleasant experience in my first few minutes at the dealership as we had recently moved from NW Iowa to the Des Moines area. The service work done in their shop to the vehicle was fine. However, the $96 for an oil change is about $30 more than it should be. In fact the dealership we purchased the vehicle from gives a $20 discount on oil changes from their regular price of $66, for buying the vehicle from them. More
by Bill B
Employees Worked With
