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Toyota of Des Moines
Grimes, IA
4,952 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,952 reviews
June 15, 2024
I took my car in for maintenance tire rotation which also included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters n included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters needed replacing, and that he would top off my fluids. My fluids were not topped off. More
by raniahmrobb
Verified CustomerEmployees Worked With
I don’t recall his name
Helpful June 15, 2024
We were visiting friends in Des Moines and need service. Scheduling our service was easy. The staff were so helpful! Scheduling our service was easy. The staff were so helpful! More
by Beth
Employees Worked With
June 14, 2024
My husband said I was smiling after purchasing my car. Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappoi Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappointing. Justin obviously knows the car. He kept looking at his watch and seemed disinterested when asking him to clarify somethings he explained so we understood. I was bummed when I left. Obviously, the experience still bothers me today. More
by Sharon Luhring
June 14, 2024
They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des Moines. More
by BARBARAROSST
Employees Worked With
Do not know who serviced my car
June 14, 2024
Our vehicles receive top-notch service. The work they do is exceptional, and the customer service is fantastic. I highly recommend the service department. The work they do is exceptional, and the customer service is fantastic. I highly recommend the service department. More
by Joelsowieja
Employees Worked With
June 14, 2024
Great service. Jose was helpful and got me a quote quickly. The service communication and video of findings with recommendations was great. Jose was helpful and got me a quote quickly. The service communication and video of findings with recommendations was great. More
by Dan hull
Employees Worked With
Jose
June 14, 2024
Thank you for being there and doing your job completely, .timely and in a friendly manner .timely and in a friendly manner More
by CHAMBERSJM6
Employees Worked With
