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Toyota of Des Moines
Grimes, IA
7,017 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,019 reviews
August 06, 2024
Came in for an oil change and they tried to sell me a cabin air filter for $75. The factory air filter sells for $35 so it was only $40 labor to install a filter when they already had the glove box open? cabin air filter for $75. The factory air filter sells for $35 so it was only $40 labor to install a filter when they already had the glove box open? Is the service rate $4800/hour? More
by RobbyM
Verified CustomerEmployees Worked With
I don’t know the service rep’s name.
August 06, 2024
Every time I have service done here, something is either incomplete, dirty or messed up. incomplete, dirty or messed up. More
by rawflyguy
Employees Worked With
August 05, 2024
Person answering phone has no knowledge of anything. Reps seem like they to make everything difficult. Took a month to mail me a receipt. I have to come here for certain services, does t mean I like it Reps seem like they to make everything difficult. Took a month to mail me a receipt. I have to come here for certain services, does t mean I like it More
by cantankeroushodgepodge
Employees Worked With
Can’t remember anyone’s name
August 05, 2024
Very professional, knowledgeable, and friendly employees Service appointments are easy to make, and they keep you constantly informed of their progress. employees Service appointments are easy to make, and they keep you constantly informed of their progress. More
by domonickcimino
August 05, 2024
I always have a great experience here. My only concern would be to make the service department move faster. My only concern would be to make the service department move faster. More
by PAUL6591
Employees Worked With
Other Employees :
Ryan in finance
August 05, 2024
Always courteous. Nice to get free car washes. Just hoping they really take the time to look over vehicle when brought it. Nice to get free car washes. Just hoping they really take the time to look over vehicle when brought it. More
by Obaybe2001
Employees Worked With
August 05, 2024
I was ignored by everyone there. I was made to feel like I was the least important person there. I was made to feel like I was the least important person there. More
by Cdalbymorris10
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
August 05, 2024
They were prompt, professional and we were pleased with our service and will be back! Thank you our service and will be back! Thank you More
by Joan
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
