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Toyota of Des Moines

Grimes, IA

4.7
6,850 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,850 reviews

June 17, 2024

Service is good but the prices are too high. I am only going because the service was included when I bought my truck. I will be going elsewhere when it’s over More

by CHUCKEMBICK79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Des Moines responded

Glad you're enjoying the included services with your truck purchase! We're always here to help if you need anything.

June 17, 2024

Great customer service! Did not wait long for the service on my car to be done! More

by IVANIAROBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Des Moines responded

Awesome! We strive for great service and fast turnaround. Thanks for choosing Toyota of Des Moines!

June 16, 2024

I appreciate the quick service every time Nd the video given showing what is being done to the car. More

by augie7871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 17, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 16, 2024

Great customer service. John Addy is a new salesman. He did a great job finding out information he didn’t know and was very good about communicating updates as needed rela More

by DONNA.WENDT2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Addy
Jun 17, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 16, 2024

Ian Davis is a saint. He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to More

by srvollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

June 16, 2024

They diagnosed my car honestly and I avoided a costly expense. Nothing else to say More

by JOECOOL2455
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jun 17, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 15, 2024

We were visiting friends in Des Moines and need service. Scheduling our service was easy. The staff were so helpful! More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jun 17, 2024 -

Toyota of Des Moines responded

It means a lot that you trust us for your service needs. See you next time at Toyota of Des Moines!

June 15, 2024

Everyone was pleasant and efficient. Place was clean and organized. Could understand the tech and the video More

by MKOCH0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 15, 2024

They were able to get me in quickly for servicing of my vehicle before I left for a conference. More

by bbeaniee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 17, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 15, 2024

I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

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