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Toyota of Des Moines
Grimes, IA
6,845 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,845 reviews
June 02, 2024
I don't know Chad. Never met him. Bob Staley wa absolutely fabulous. Redeemed Toyota Des Moines in our eyes. Never met him. Bob Staley wa absolutely fabulous. Redeemed Toyota Des Moines in our eyes. More
by ERICANDLINDABROWN
Verified CustomerEmployees Worked With
Other Employees :
Justin who oriented us to our new car. He was very enjoyable. , Bob Staley
June 02, 2024
Was such a welcoming and friendly place to shop for my new truck. Everyone was so helpful. new truck. Everyone was so helpful. More
by Glenda Williams
June 01, 2024
Toyota of Grimes Service Department from making the appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this point in my ownership. And the information provided about the condition of my car was clearly recorded. Thank you Emily for your helpful advice about going forward with servicing my car the future. More
by dalelise1
Employees Worked With
June 01, 2024
We appreciate the service and detailed video reports. Thanks for your excellent and speedy work. Thanks for your excellent and speedy work. More
by bonniejbrown2
Employees Worked With
June 01, 2024
Nick was extremely helpful and answered all of our questions. Financing and pick up was quick and everything on my new vehicle was explained well. questions. Financing and pick up was quick and everything on my new vehicle was explained well. More
by AMYBBIEDERMAN
June 01, 2024
Toyota of Des Moines is the only place that I will go to have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our conversation while my car was being serviced! I always recommend Toyota of Des Moines. More
by Raven Jones
June 01, 2024
Wonderful service, great car! Steve was so helpful through the whole process and everyone was super efficient Steve was so helpful through the whole process and everyone was super efficient More
by SARAH71
June 01, 2024
This visit was much better than my last interaction with Toyota. A couple months after I purchased a new vehicle, I called the salesman who sold me the car with my complaints that the car was really loud an Toyota. A couple months after I purchased a new vehicle, I called the salesman who sold me the car with my complaints that the car was really loud and rattles and that I hated it, got the response “that doesn’t surprise me” and no offer to check the car out. On this visit, they offered to make an appointment to find the cause of the rattling. I should find out next week if there’s anything they can do to fix it! I’ll never buy another car from this dealership though. More
by BREANNAJ321
June 01, 2024
The staff explained it clearly, and all the work was recorded in a very clear video. very good recorded in a very clear video. very good More
by Brant
Employees Worked With
June 01, 2024
Shane help me get into the vehicle with little to no hassle and only that he covered my transmission under warranty. The customer service at the Toyota. Des Moines is top-tier. hassle and only that he covered my transmission under warranty. The customer service at the Toyota. Des Moines is top-tier. More
by MOJAVE
Employees Worked With
