Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
9,187 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,187 reviews
July 29, 2026
A bit of a wait in the beginning. Not sure where the Service agent was. But the check in staff kept assuring me he would be coming. However once he arrived, things progressed smoothly Not sure where the Service agent was. But the check in staff kept assuring me he would be coming. However once he arrived, things progressed smoothly and he covered all my concerns efficiently. More
by marylou_woods
Verified CustomerEmployees Worked With
Service Center
July 29, 2026
Professional, thorough, fairly priced. The review of services requested and description of findings was very thorough and concise. Recommendations for services to anticipate on future visi The review of services requested and description of findings was very thorough and concise. Recommendations for services to anticipate on future visits were communicated. Excellent customer service always from Ian! More
by SJRSPAR
Employees Worked With
Ian Davis
July 29, 2026
Created new issues when I picked up the car, the a. m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication was poor when I tried to communicate four different times about parts coming and nobody ever responded back to me until I had to call four different times. And I noticed a gouge out of my dashboard from them taking my dashboard off and there was grease on my seat and floor mat, and the car was not cleaned at all when I picked up the car. I’ve been coming to Toyota for 25 years and this is this was unusual service for me. More
by Rodney Hesterberg
Employees Worked With
July 28, 2026
You have limited appointments for basic service. You service drive staff are not that friendly. I felt like I was a burden. You service drive staff are not that friendly. I felt like I was a burden. More
by PETERHILL.IA
July 27, 2026
Overall a good experience. Asked deeper questions on the suggested repairs. Decent responses. I typically like to hear a little more than this fluid was low or this needs to be Asked deeper questions on the suggested repairs. Decent responses. I typically like to hear a little more than this fluid was low or this needs to be looked at. More
by bschu4812
Employees Worked With
Daniel
July 26, 2026
Oil change ok. Prefer paper results vs video. Also when we got in the car there was a fine dust all over the front seat and dash area. Not sure what it was but t he Prefer paper results vs video. Also when we got in the car there was a fine dust all over the front seat and dash area. Not sure what it was but t here was a lot of it to wipe off. More
by sottsy
