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Toyota of Des Moines

Grimes, IA

4.7
4,682 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,682 reviews

May 06, 2024

Gordon is very helpful, process is quick and easy but have to wait for few week to get vehicle More

by KRISHDHIMAL16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! Glad Gordon made your service process quick and easy. We appreciate your business!

May 05, 2024

Always a great experience. The inspection video explained everything really well. Thank you Toyota of Des Moines! More

by bilalbesic92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Des Moines responded

We're thrilled to hear it! Clear inspection videos & a great experience - that's Toyota of Des Moines. Thanks!

May 05, 2024

Very good to work with. Courteous service and informative employees. Would definitely return for repeat business. More

by T.THURTELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 05, 2024

Kind friendly and positive. They go out of the way to help customers. We like the ride, service is great. More

by MWABAUNASEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

May 05, 2024

Eric listened to what I told him and made himself available for questions or concerns I might have. I also found it very helpful to be shown around my new vehicle and to have a demonstration of how More

by MARLANEWLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your purchase. Thank you for your positive feedback. Have a great day!

May 05, 2024

Ian Davis is a gem. Very helpful and courteous. Has been my advisor for quite sometime. The entire service department had been great. I will refer people to this d More

by SAJACKGILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 05, 2024

The facility very clean. Very polite very laid back. No high pressure salesman to deal with. Very family oriented More

by CBOLSENGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 05, 2024

They had what I wanted when I was ready to buy, worked with me on the purchase price and my trade. One of the best car buying experiences I’ve ever had. Todd F was very attentive to our needs. Thank you! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

May 05, 2024

Prompt, friendly service and quick service thank you. They always take good care of my vehicle More

by leveckvkngs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 05, 2024

Ian Davis is awesome! !! I have been working with him for years and will continue to do so. Very professional, knowledgeable and helpful. Very willing to answer any ques More

by Jerome
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!