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Toyota of Des Moines

Grimes, IA

4.7
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,840 reviews

May 01, 2024

didn’t get my service like I was supposed to, no communication whatsoever, in the past. More

by TERINGO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 02, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and would like to hear more about your experience so we can improve for the future. Please contact our General Manager, JP Phillips at your earliest convenience.

May 01, 2024

They started working on my car immediately. The wait time was minimal. Great job! Appreciate the great service. More

by susanfagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
May 10, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 01, 2024

Service is always prompt once I arrive and service is completed within time expected . Service providers are knowledgeable. More

by jafc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 02, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 01, 2024

Very courteous and attentive to the customers needs. I like the dealership. Keep up the good work. More

by LARRY.SHERRY0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 01, 2024

Had recall work done. Was told about two hours and took just over an hour. Everyone was professional and courteous. More

by SKELLYDENST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your service. Thank you for your positive feedback. Have a great day!

May 01, 2024

Great service. Very prompt.Service representative very courteous and knowledgeable.. Service was prompt and done in a timely manner. More

by prichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your service. Thank you for your positive feedback

May 01, 2024

They fit me in for new tires without an appointment because I had a flat tire and the other Toyota dealership was not able to help me that day and did not have a replacement in stock. I am very gratef More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, Mike in parts.
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

May 01, 2024

Nick made our buying experience a total breeze. He was very patient with us through the whole process and very knowledgeable. Thank you so much, I LOVE my new Camry! More

by MARLIN9589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

May 01, 2024

The staff is experienced and professional. I enjoy the sense of confidence I have when they service my vehicle. Emily is personable and explains things so I understand the situation, and is More

by CREITHEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 01, 2024

Always a great experience at Toyota of Des Moines. Always communicate well and explain any problems. They have a buyer for life here! More

by kimmiejo9877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
May 02, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

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