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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
6,831 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,831 reviews

April 27, 2024

Staff member was extremely kind and listened to all my concerns/comments. Once I picked up my car he went through every single detail. In general great experiencr More

by ac.t2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

April 27, 2024

Fast & efficient. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. More

by Pegan1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

April 27, 2024

We’ve purchased two vehicles from Bob over the last four months and both transactions have been seamless. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Staley
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Apr 29, 2024 -

Toyota of Des Moines responded

Dave - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

April 27, 2024

My recall on my truck was done in a timely manner. I wasn’t expecting it to be less than an hour. West Des Moines Toyota Was able to get my vehicle in perform a recall, and get me on my way in a very More

by Iowagold47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Toyota of Des Moines responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Toyota of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

April 27, 2024

Got in and got out. That’s a 10 as far as I’m concerned! More

by BILLLYNNE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

April 26, 2024

Took a long road trip with my son, who drove. He said he thought I should get my tires and brake’s checked. We’re spongy acting. I work 4-5 days a week and drive an hour to and from work curren More

by mkenealy82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, service guy and Keith
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Apr 26, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

April 26, 2024

The processes of getting my first car through a dealership was so easy thanks to them. They were so helpful trying to find me the best deals. They explained everything so well. They made us feel so More

by ALVAREZCRISTAL23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

April 26, 2024

Quick service with great communication! I've been a long time customer and still satisfied. More

by CMCSPAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

April 26, 2024

Everyone is very friendly and so a great job. Love the videos so you know what is going on. Thanks for the great work. More

by gregghull36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
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Apr 29, 2024 -

Toyota of Des Moines responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Toyota of Des Moines. Have a fantastic day!

April 26, 2024

Professional, prompt, personable. The staff was friendly. The center was busy and yet clean and quiet and well organized. More

by dave.m.mccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Grim
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Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

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