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Toyota of Des Moines
Grimes, IA
6,831 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,831 reviews
April 25, 2024
Great dealership and customer service. We have always used the same sales person, Steve. We've purchased 4 vehicles from Toyota of Des Moines and l9ved our vehicles. We have always used the same sales person, Steve. We've purchased 4 vehicles from Toyota of Des Moines and l9ved our vehicles. More
by CMUSCH56
Verified Customer
April 25, 2024
Justin and the techs at Toyota of Des Moines are always very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles More
by b7.robert
Employees Worked With
April 25, 2024
Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service Knowledgeable kind Happy to have great service More
by cecelia.kirvin
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
April 25, 2024
Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More
by annek
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
April 24, 2024
I was reminded about my two appointments via text and email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one ar email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one area of the parts needed for the appointment. It seemed I was ready but the department wasn't ready with some of the parts. More
by bstout140
Employees Worked With
April 24, 2024
I didn't feel the personnel had any respect for my time. I had an 8:10 appointment. I know this is an approximate time but felt comfortable making another commitment at 12:00. After not hearing from the I had an 8:10 appointment. I know this is an approximate time but felt comfortable making another commitment at 12:00. After not hearing from the service tech by 10:30, I tried to find out the status of my service. Finally, at 11:08 I received a text saying that the work was complete and asking if I wanted a ride back to the dealership. I immediately responded "yes". I received a call from the shuttle driver at 11:37 saying he was on his way. Obviously, I had to cancel my 12:00 appointment. Once the Toyota shuttle driver got me to the dealership, I then had to wait more than 10 minutes for somebody to bring my car to me. It seems to me that since they knew I was on my way to the dealership, my car should have been waiting for me. The overall lack of consideration for my time left me dissatisfied with the service. More
by DAVIDKIZZIER
Employees Worked With
I don't remember who my service writer was.
April 24, 2024
Worked with Gordon who was a great salesman! Never paid so much for a vehicle but the dealer experience was good. Never paid so much for a vehicle but the dealer experience was good. More
by APORTZLINE
April 24, 2024
We found what we wanted and was taken care of in a positive way. Good Experience. positive way. Good Experience. More
by KENNYDBURGESS
April 24, 2024
Gordon provided truly exceptional customer service. He is very knowledgeable and detail oriented. Thank you, Gordon! He is very knowledgeable and detail oriented. Thank you, Gordon! More
by JOHN.MUNIS
Employees Worked With
