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Toyota of Des Moines

Grimes, IA

4.7
6,961 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,961 reviews

April 18, 2024

who is Robert Schulz? don't remember any of the people you show below(?)... Semper Fi! More

by Z27RNR5X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't interact with anyone while there(?)..., Robert Schulz
Apr 19, 2024 -

Toyota of Des Moines responded

We appreciate your loyalty! Thank you for choosing Toyota of Des Moines!

April 18, 2024

Great on service quality. Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department h More

by kevin.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Toyota of Des Moines responded

Thanks for your feedback. We're working on improvements! Appreciate you recognizing our service quality & hope to provide a better experience next time.

April 18, 2024

The minimum cost to diagnose the "check engine" light -- $205.00 -- is far too high, especially for seniors. You should have a senior discount. $245 for a new gas cap cover. It's the same thing that was wro More

by judidm3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Toyota of Des Moines responded

Thank you for leaving your feedback. We do our best to offer the lowest possible pricing for all of our customers and we are disappointed you feel that standard was not met. If you would like to discuss this further, please contact our General Manager, JP Phillips.

April 18, 2024

Thanks for your prompt service on the recall of my truck. It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cove More

by ANTHONYTANNER95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Apr 19, 2024 -

Toyota of Des Moines responded

We're glad to hear your truck recall service was quick and efficient at Toyota of Des Moines! Even better news that it ended up not being a problem. Thanks for recognizing Jason's helpfulness - we appreciate you choosing Toyota of Des Moines!

April 18, 2024

I come there because of trust and I have never been stuck along the side of the road. More

by tohami9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Apr 19, 2024 -

Toyota of Des Moines responded

That's what we strive for at Toyota of Des Moines - building trust and keeping you on the road! We appreciate you choosing us and letting us know how much you value our service. Thanks for the review!

April 17, 2024

My oil change was quick and the service was pleasant. I highly recommend this dealership. More

by maria.magner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Des Moines responded

Fast oil change, friendly service - that's Toyota of Des Moines! Thanks for the recommendation!

April 17, 2024

The service was definitely done to satisfaction in a timely matter. The service was outstanding More

by SOWENS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Apr 17, 2024 -

Toyota of Des Moines responded

Toyota of Des Moines wins again! Fast, friendly service - that's what we strive for. Thanks!

April 17, 2024

It's clean and seems pretty efficient, only had an oil change and tire rotation, so dealing with limited exposure. More

by chas1515@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Apr 18, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

April 17, 2024

Dealt with my emergency quickly and efficiently. Easy to deal with. Wasn’t sure if they could help but they did in a courteous fashion More

by STEFANISJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

April 17, 2024

Jon is just fantastic,great experience. Would definitely purchase from both him and the dealership again. More

by Hawkeyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

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