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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
6,825 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,825 reviews

January 19, 2024

Very professional, kept me updated on everything being done. Appreciate your pickup and delivery service. Overall a very positive experience. More

by Hollichat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Toyota of Des Moines responded

Sounds like our team kept you in the loop and on the road! We appreciate your kind words about our professionalism and pick-up/delivery service. Thank you for choosing Toyota of Des Moines!

January 18, 2024

Very efficient and courteous. Scheduling appointment was quick as was check in. Service was completed as promised More

by skswdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 19, 2024 -

Toyota of Des Moines responded

Quick, courteous, and complete - the trifecta! Glad we delivered on our promises. Welcome back anytime!

January 18, 2024

Always a challenge to get a reasonable time for an appointment. Rep. Emily was pleasant & knowledgeable. My appointment was for an oil change, multi-point inspection and free tire rotation.. A cabi More

by monam29999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Toyota of Des Moines responded

We hear you about appointment slots! Emily's expertise and our efficient service make the wait worthwhile. Thanks for trusting Toyota of Des Moines with your oil change & more. We'll be ready when you are!

January 18, 2024

The staff and service was great! They got me in and out quickly! We will definitely be back! More

by bfitch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
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Jan 19, 2024 -

Toyota of Des Moines responded

We appreciate your kind words and look forward to welcoming you back. Thank you for the 5-stars!

January 17, 2024

Courteous, friendly and faster than expected. The service team members were accommodating and understanding of a slightly urgent situation and explained what had happened and what my options were More

by ALEXANDERMPONTIER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
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Jan 17, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 17, 2024

Great overall service staff, and actual service. on our Highlander, from a wiper blade to their tremendous, best in town tire sales. They get you in and out with quality results. More

by paul.koeniguer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Report | Print
Jan 18, 2024 -

Toyota of Des Moines responded

From wipers to wide tires, we love exceeding expectations. Thanks for choosing Toyota of Des Moines!

January 16, 2024

they did great . . and did not push me to spend money on stuff i did not need ! More

by KARTIKSATTI
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 16, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

January 16, 2024

Steve was patience with me, and also showed me respect. I appreciate your help with this purchase More

by Cameo513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

January 16, 2024

I still have not heard from the dealership to coat my car. There were some features I thought I was getting on my car and they are not there..I will take part of the responsibility for that..we drove a d More

by TAMMYCLEMENTS
Recommend Dealer
No
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hippen
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Jan 17, 2024 -

Toyota of Des Moines responded

Hi Tammy, we appreciate your feedback and are disappointed that there was some confusion around your vehicle. If you would like to discuss this further, please contact our General Manager, JP Phillips.

January 16, 2024

They provide a video of the inspection and tell you if any additional service is needed. The work is done when they promise. Been going to them for 20 plus years and have never been disappointed. More

by Perduese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

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