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Toyota of Des Moines
Grimes, IA
4,614 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,614 reviews
April 26, 2024
The processes of getting my first car through a dealership was so easy thanks to them. They were so helpful trying to find me the best deals. They explained everything so well. They made us feel so dealership was so easy thanks to them. They were so helpful trying to find me the best deals. They explained everything so well. They made us feel so welcomed. I can’t thank them enough for being so helpful through all of it. I recommend 1000%. More
by ALVAREZCRISTAL23
Verified CustomerEmployees Worked With
Helpful April 26, 2024
Everyone is very friendly and so a great job. Love the videos so you know what is going on. Thanks for the great work. Love the videos so you know what is going on. Thanks for the great work. More
by gregghull36
Employees Worked With
April 25, 2024
I just want to thank Robert for his assistance and professionalism towards me. Thank you Toyota of Des Moines. professionalism towards me. Thank you Toyota of Des Moines. More
by G.SWANSON439
Employees Worked With
April 25, 2024
Poor follow through on work done. Had vehicle aligned and no report before or after alignment. Not sure any work was done. Service manager Chris said he would email it to me never re Had vehicle aligned and no report before or after alignment. Not sure any work was done. Service manager Chris said he would email it to me never received. Poor service for claiming to be #1 in the statr More
by Digger8834
Employees Worked With
Chris
April 25, 2024
Great service Travis always stakes care of me. I wlike the video that I get I wlike the video that I get More
by JACKINMAN1968
Employees Worked With
April 25, 2024
Friendly and helpful but not always thorough. Had continuing rubber smell after gasket job as residue not cleaned up. Had continuing rubber smell after gasket job as residue not cleaned up. More
by njstritt5
Employees Worked With
Blake - nice and professional but did not check back in 2 hour wait.
April 25, 2024
Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service Knowledgeable kind Happy to have great service More
by cecelia.kirvin
April 25, 2024
Justin and the techs at Toyota of Des Moines are always very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles More
by b7.robert
Employees Worked With
April 25, 2024
Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More
by annek
