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Toyota of Des Moines

Grimes, IA

4.6
8,672 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,672 reviews

October 08, 2024

Transmission in 2021 Highlander was going out and needed to be replaced at 118000 miles. Dealership will cover replacement with their 20 year/250,000 mile engine and power train warranty. Very happy they wi More

by randykool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Everyone was friendly, knowledgeable, and efficient. They made the car buying process simple and straightforward. More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gatchel
October 07, 2024

Toyota of Des Moines is very professional and their service is very complete. They always get us in promptly and expedite their service of our vehicle. More

by TERITYE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Bought a car and salesperson and service person said they would call to setup an appointment to fix the bumper and a few scratches that were currently on the car, it has been about 4 weeks and still have not More

by KRISTALSCHMITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Cash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Toyota of Des Moines responded

Good afternoon, I apologize for the lack of follow up on our part. Someone will be reaching out to you to schedule the repairs needed. JP Philllips General Manager

October 07, 2024

Making the appointment was easy. Service was done promptly and I was treated well. I would recommmend this to others. More

by BBref2019retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Overall a good experience. Was disappointing we had to wait even with an appointment and had to wait 2 hrs to meet with finance even when we had already gotten pre-approval and More

by VAWESTFALL92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gatchel
October 06, 2024

Good service. Really like toyota s and lexus cars that we have owned. Done with comments More

by Donald duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
October 06, 2024

I was greeted as soon as I walked in the door. Everyone was friendly and honest about coverage, policies and the contract in general. More

by christina angran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gatchel
October 06, 2024

Nick Cash was outstanding to work with today. Very helpful and knowledgeable. It was the best car buying experience I have ever had More

by brian_moore10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I was afraid my appointment would last a full day, but they had it all done in just 2 hours! More

by M.R.SCHAEFFER
Recommend Dealer
Yes
Employees Worked With
Blake Murray
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