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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
8,259 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,259 reviews

May 31, 2024

Excellent and fast service. Very professional and knowledgeable. Fair price for the works done. Happy. More

by michaelblair314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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May 31, 2024 -

Toyota of Des Moines responded

Thrilled you were happy with our service! We aim for excellence, speed, professionalism, knowledge, and fair pricing. Thanks for recognizing all that! See you next time at Toyota of Des Moines.

May 31, 2024

Blake was my service coordinator- he was awesome! !! Very clear on what/when/how service would happen, and made scheduling a breeze. Also super friendly, which reflected well on the dealership and w More

by rhondab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
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May 31, 2024 -

Toyota of Des Moines responded

Wow, thanks for the kind words about Blake! We're thrilled he made your service experience so clear, easy to schedule, and friendly. It reflects well on our entire team to have such positive customer interactions. We appreciate you choosing Toyota of Des Moines and look forward to serving you again!

May 31, 2024

Love my new RAV4 Hybrid! This is the third RAV4 I've bought from Toyota of Des Moines and I couldn't be happier. I waited only a short time for one with the Panoramic Moonroo More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Toyota of Des Moines responded

Three RAV4s strong and loving the hybrid life! Thanks for choosing Toyota of Des Moines again, enjoy the moonroof and open road adventures!

May 31, 2024

Quick and effective service was performed. Good communication with service department and video of status of veo More

by tssolinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 31, 2024 -

Toyota of Des Moines responded

Speedy service, clear communication & a video update - perfect! Thanks for choosing Toyota of Des Moines!

May 31, 2024

Great service. Courteous customer care, along with video as service is being performed. Comfortable waiting area. You are advised of any unforseen problems, so ther More

by MARSHAFEICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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May 31, 2024 -

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication. It means a lot that you trust us for your service needs. See you next time at Toyota of Des Moines!

May 31, 2024

Great customer service! Very happy I was in and out according to the time estimate I was given. More

by candida_lisboa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 31, 2024

PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. More

by DPCLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Toyota of Des Moines responded

We are disappointed that you feel we were unprepared with you met with us over the phone but are glad that you love the Venza! If you would like to discuss anything further, please do not hesitate to reach out.

May 31, 2024

In and out in a good time. Polite and professional staff from the call to the exit. More

by DENNYWULF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 31, 2024

Good location, easy to schedule & good techniques. I have never had problems with the service department. More

by NBDREW_2000
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we're glad to hear you've had a positive experience with our service department! Our technicians use the latest techniques to ensure your vehicle is properly serviced, and we strive to make the scheduling process easy and convenient. Thank you for the 5 stars!

May 31, 2024

I have had my vehicle serviced @ Toyota of Des Moines for the last 14 years, they always take care of me! I wouldn't go anywhere else for my service! More

by LGBWHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Toyota of Des Moines responded

Wow, 14 years! That's fantastic loyalty – we truly appreciate your business. We're thrilled we've been able to take care of you and your vehicle all this time.

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