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Toyota of Des Moines

Grimes, IA

4.7
8,258 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,258 reviews

May 19, 2024

My service advisor, Ian Davis, has been fantastic to work with. Toyota of Des Moines only advises on the needed maintenance for the vehicle without any extra services. Very trustworthy and reliable service More

by tadbert666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we believe in trustworthy service & recommending only what your vehicle needs. Thanks for recognizing Ian & our reliable service department!

May 19, 2024

First visit at this location. Very clean Client waiting area, courteous staff, well informed. Would highly recommend to all More

by KMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We're thrilled you loved the clean waiting area, courteous staff, and informative service. Thanks for the recommendation!

May 19, 2024

I had such a great time at this dealership! Everyone was so helpful and efficient. More

by AIDANSELLBERG25
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Helpful & efficient staff - that's what we do! Thanks for choosing Toyota of Des Moines. Happy Driving!

May 18, 2024

My car always gets great service at Toyota. They are so good about keeping me informed on any needed repairs and the cost associated with what needs to be done. The videos of their inspection i More

by cyndyhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

Thank you! We prioritize clear communication & informative videos. Glad your car gets excellent service at Toyota of Des Moines!

May 18, 2024

Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

Convenient scheduling, speedy service, and a comfortable wait area - that's what we do! Thank you for your review!

May 18, 2024

Everything went as planned… called within time frame and pick went fast. Thanks for the car wash More

by BWALTERS7284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We appreciate you noticing the on-time call & quick pickup. Thanks for choosing Toyota of Des Moines!

May 18, 2024

Do a good job of service. Thank you thank you thank you thank you etc More

by Pakozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 20, 2024 -

Toyota of Des Moines responded

Thanks for recognizing our good service! We appreciate your business.

May 18, 2024

Like the car pick up and return for service like the car pick up and return for service More

by jspizal6284
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car pick up gentleman
May 20, 2024 -

Toyota of Des Moines responded

We're glad you love our pick-up & return service! It's a convenient way to keep your car serviced. Thanks!

May 18, 2024

Was able to work at a desk in the lobby while they worked on my car with their public internet. Always good service. More

by tstrubes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

Glad you had great service & a comfy workspace with our Wi-Fi. Thank you for your review!

May 18, 2024

See prior comments about positive experience with Chris and with the service of my 2007 Prius for brake actuator More

by Cmcgrane9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - this is a duplication area in your survey
May 20, 2024 -

Toyota of Des Moines responded

Happy to hear Chris & our service made you smile! Thanks for choosing Toyota of Des Moines!

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