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Toyota of Des Moines

Grimes, IA

4.7
6,849 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,850 reviews

September 06, 2019

Always good service This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. More

by Carol G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Sep 09, 2019 -

Toyota of Des Moines responded

That's what we like to hear, Carol! We strive to make every visit to our service department as quick and efficient as possible. We are happy to hear our service team provided you with such a positive experience and we look forward to working with you again soon!

September 05, 2019

All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage th More

by SGrund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Sep 06, 2019 -

Toyota of Des Moines responded

We're glad you had a good experience with Rebecca and our service department team! Thank you for leaving a review for us, we appreciate your feedback!

September 05, 2019

Service Dept Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle More

by wdmscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Toyota of Des Moines responded

Thanks for leaving a review. We're happy to hear it was a friendly experience with our service team. Have a great day!

September 04, 2019

Excellent buying process. From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make More

by Harry Shipley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer help setup phone and provided brief summary of bells and whistles. , Bob Staley, Brenna Bjorland
Sep 05, 2019 -

Toyota of Des Moines responded

Harry, thanks for sharing your experience! It was our pleasure to work with you on your service and get you back on the road. Stop by again any time!

September 03, 2019

Fantastic!! Everyone we encountered went up and beyond to see that we understood what was being said and always had a smile. There was no pressure to buy or to bu More

by SwIowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Toyota of Des Moines responded

Thanks so much for the review! Its great to hear of your positive experience with us, our staff will be happy to know of their impact. We know you will enjoy your new car, but please let us know if we can help with anything else! Have a great day!

September 02, 2019

Indistinguishable sound They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the no More

by JohnsonKk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Sep 03, 2019 -

Toyota of Des Moines responded

Thank you for the review! We are glad to hear that our team in the service department worked hard on your vehicle's noise problem. We hope that you choose Toyota of Des Moines again for your future service needs.

September 01, 2019

Painless Buying Experience The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sa More

by khayes1449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Toyota of Des Moines responded

Thank you for the kind words about our dealership! We greatly appreciate your recommendation. Thank you for also being such a loyal Toyota customer. Please let us know if there is anything else we can help you with.

September 01, 2019

they got me in and done fast the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a More

by virg45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Sep 03, 2019 -

Toyota of Des Moines responded

Thank you for the review! We appreciate you sharing your experience with us and we are glad to hear that it was a positive one. We hope to see you again the next time your vehicle needs to be serviced.

August 31, 2019

Problem Solving As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I coul More

by mhovda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Toyota of Des Moines responded

Thank you for the wonderful review! We are glad to hear that our staff was able to provide you with great service and that they were able to hunt down the source of the rattle in your vehicle. We hope to see you again soon and please let us know if there is anything else we can help you with.

August 27, 2019

Routine maintenance I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was prett More

by amyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David was the technician who rotated the tires and performed the inspection.
Aug 29, 2019 -

Toyota of Des Moines responded

Amy, thank you for the great rating and review! We are glad you enjoyed your time at Toyota of Des Moines. Be sure to give us a call if you need any additional service.

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