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Toyota of Des Moines
Grimes, IA
6,841 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,841 reviews
July 31, 2019
Great service as promised! Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service staff are highly professional, patient, and friendly. I would always come back for their services. More
by xud123
Employees Worked With
July 31, 2019
Software update for 2017 Highlaner transmission I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted sm I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted smoothly, and had no problem finding the right gear. More
by Car Lover
Employees Worked With
Brian Selby
July 30, 2019
Sales personnel were great to deal with Pleasure to buy a used car from this dealership! Everyone involved answered my questions via email/telephone in a timely manner. Received the truck Pleasure to buy a used car from this dealership! Everyone involved answered my questions via email/telephone in a timely manner. Received the truck in a timely manner, upon our arrival from out of state. More
by farrarp
July 30, 2019
Quick, courteous, efficient I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebe I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebeda was helpful and friendly, as always. He explains things thoroughtly and gives good guidance. The wait was short, and the coffee is good, too. More
by 300,000 miles!
Employees Worked With
Mike Lebeda
July 30, 2019
Outstanding service Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota r Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota rocks More
by Jim
July 29, 2019
Toyota of DSM excellent as always. Toyota has an excellent product, but it's the superior service that brings me back. This is my 5th purchase from Toyota of DSM. The salesman exhibited Toyota has an excellent product, but it's the superior service that brings me back. This is my 5th purchase from Toyota of DSM. The salesman exhibited product knowledge coupled with professional yet relaxed demeanor making car shopping a pleasant experience. The staff, from administrative, sales, finance and service, as always, provided top notch service. This is my 5th purchase from Toyota of DSM. Not only will I always return, but will continue to reccomend this dealership. More
by Midget
Employees Worked With
Bryon Baker
July 27, 2019
Got exactly what I was looking for Steve found the car I was looking for in a speedy manner! It was an easy process and I didnt feel pressured. Highly recommend Toyota of DSM! Steve found the car I was looking for in a speedy manner! It was an easy process and I didnt feel pressured. Highly recommend Toyota of DSM! More
by Tcahill3391
July 26, 2019
Great customer service! I haven't purchased a car in 14 years (also a Toyota). When it came to purchasing a new car Brianna was the perfect person for me to work with. She wa I haven't purchased a car in 14 years (also a Toyota). When it came to purchasing a new car Brianna was the perfect person for me to work with. She was patient, showed me multiple options and breaking down the benefits of used vs. new as well as the differences between the vehicles I was interested in. More
by kblythe9
Employees Worked With
Brianna Luck, Brenna Bjorland
July 26, 2019
Great professional sales person Eric did a great job of explaining all my options during our sales communications. No pressure to buy. Brenna also did a great job of closing our sal Eric did a great job of explaining all my options during our sales communications. No pressure to buy. Brenna also did a great job of closing our sale. This is our third Avalon so our decision was easy to decide. More
by Darrell
July 25, 2019
Excellant service Have bought 3 vehicles from Steve Henigan over the years and have always gotten a fair trade in and fair price on a new vehicle without having to do a Have bought 3 vehicles from Steve Henigan over the years and have always gotten a fair trade in and fair price on a new vehicle without having to do any back and forth price negotiation. Very satisfying experience all around. More
by Rav lover
