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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
8,032 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,032 reviews

November 01, 2023

Had tires rotated and it was quick , efficient and friendly. Toyota does a great job of taking car of their customers. I love my Rav More

by shoegirl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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Nov 01, 2023 -

Toyota of Des Moines responded

We are glad to hear that you had a quick, efficient, and friendly experience at our dealership when you had your tires rotated. We appreciate the positive review and hope to see you and your RAV4 again in the future!

November 01, 2023

Was able to get my vehicle in for tire repair for the next day. The driver was taking be home from the dealership when I received a call that my vehicle would be done soon. The gentleman who drove us was More

by joanroberson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver and Lisa. I think I talked to her on the prior day for an appointment , Robert Schulz
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Nov 01, 2023 -

Toyota of Des Moines responded

We are so glad to hear that you were able to get your vehicle in for tire repair quickly and efficiently, and that you were impressed with the kindness and driving skills of the gentleman who took you home. Thank you for the positive review! We hope to see you again in the future!

November 01, 2023

I bought my new RAV 4 from Toyota of Des Moines. My sales person, Bob Staley, was super helpful and kind during the process of placing the order and waiting for it to arrive. He kept me posted so I More

by CD
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bob Staley
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for your amazing review! We are so glad to hear that Bob was helpful and kind during the process of ordering and waiting for your new RAV4. Enjoy your new SUV!

November 01, 2023

Quality cars, professional, great selection and friendly smiling staff, I would definitely buy another truck here. More

by RNRABINOWITZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review! We are so glad to hear that you had a great experience buying a truck from us. Come back to Toyota of Des Moines for your next vehicle purchase!

November 01, 2023

The dealer(Ian) was very friendly and professional. We will certainly return for our next vehicle. More

by dwarren65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

dwarren65 responded

Professional and friendly! First class experience.

Nov 01, 2023 -

dwarren65 responded

Our dealer was first class, and the whole experience was very professionally handled. The store manager was also very friendly. We will return to buy another car someday.

Nov 01, 2023 -

Toyota of Des Moines responded

Wow! That is amazing to hear. Thank you for sharing your experience at Toyota of Des Moines. We can't wait to see you again for your next vehicle purchase!

November 01, 2023

PJ had Great communication, and kept it simple and low stress which makes it easy to want to come back. Would recommend you to anyone looking for a toyota! Bill Aaron, finance team were great to work More

by JONAHBRINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe delivery bay
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback, and we are proud to have such a dedicated and talented team. We look forward to serving you again in the future.

November 01, 2023

Always personable, on time or ahead of schedule and advice and work is always impeccable. Justin was terrific! More

by ffocus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

We appreciate your feedback, and we are proud to have Justin on our team. We're glad to hear you had a nice service experience. We look forward to serving you again in the future at Toyota of Des Moines!

October 31, 2023

I had friendly and professional service. I learned I had a slow leak in a tire and it was repaired. More

by Elizabeth Reels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their name.
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Nov 01, 2023 -

Toyota of Des Moines responded

We are happy to hear that you had a friendly and professional experience at our dealership, and that we were able to repair your slow tire leak for you. Thank you for the 5-star review! We hope to see you again for your service needs.

October 31, 2023

Great support and friendly service throughout the entire process. The team was responsive and quick with communication. More

by SANCHEZFRANK37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team provided great support and friendly service throughout your entire process. Enjoy your new car!

October 31, 2023

I appreciate the professionalism and courtesy of the staff. They completed the work quickly and did not have any surprise charges. More

by Jason G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for your feedback on your service visit! We are happy to hear you had a nice experience. Thank you for choosing to service at Toyota of Des Moines!

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