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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
8,050 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,050 reviews

October 28, 2023

Service rep was polite and good which was a first since becoming Toyota owners. Outrageous pricing More

by colleen.e.boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave a review, Colleen. We do our best to offer the lowest possible pricing for our customers. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 28, 2023

On time, on target, asked the right questions. I 'll be back! Look forward to our next visit. More

by MIKEANDJEANMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

We are also grateful for your loyalty and your willingness to come back to us for your future needs. We look forward to serving you again soon. Thank you for your positive feedback!

October 28, 2023

This was my first car, and everyone was patient with me and worker with me. More

by caleb ledyard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

caleb ledyard responded

This was my first car, and everyone was patient with me and worker with me.

Oct 30, 2023 -

Toyota of Des Moines responded

We know that buying a first car can be a daunting experience, and we are committed to making it as easy and stress-free as possible for our customers. We're happy you had a positive experience with us. Have a great day!

October 28, 2023

Easy drop off and pick up. Appreciate the text and video updates. Friendly staff. Expensive but that’s not the staff’s fault. More

by MLine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for your review! We hope that you continue to choose Toyota of Des Moines for your service and repair needs. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to help.

October 27, 2023

I told PJ exactly what I was looking for so he got my name on a new truck coming in-quick turnaround at the dealership. More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for your positive review of PJ and our dealership! We are thrilled to hear that PJ was able to find you the perfect new truck and that you had a quick turnaround at the dealership. Enjoy your new truck!

October 27, 2023

Everyone had a smile and were very friendly and easy going which made my car buying experience very enjoyable. More

by Rosonke22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you so much for your 5-star review! We are so glad to hear that you had a pleasant car buying experience at our dealership, and that you appreciated the friendly and easy-going atmosphere. Take care!

October 27, 2023

They were able to get me in a timely manner. They performed the service requested and located another smaller issue that they were able to take care of during the appointment as well More

by CAPARKER0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not lnow
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Oct 30, 2023 -

Toyota of Des Moines responded

We are happy to hear that you were able to get in for service in a timely manner, and that we were able to perform the service you requested and locate and fix another smaller issue. If you have any questions or concerns about your vehicle, please do not hesitate to contact us. Thank you for visiting Toyota of Des Moines!

October 27, 2023

On time amazing video checking the triead depth of my four tires. First time to Toyota in 15 years great job More

by DAVE.SMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose jimenez
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for your positive review! We hope that you will continue to choose Toyota of Des Moines for your service and repair needs. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to help our customers in any way that we can!

October 27, 2023

Good experience! Would definitely buy again! This is my 6th vehicle I have purchased from Toyota of Des Moines. Keep up the awesome work! More

by TCB2515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

We hope that you enjoy your new vehicle for many years to come. We are so glad to hear that you have had good experiences with us on all six of your vehicle purchases. That is amazing! Thank you for your review!

October 26, 2023

Finished when promised. Actually less expensive than Firestone down the street. Great people to deal with. More

by Randy Weeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Toyota of Des Moines responded

We are so glad to hear that you were pleased with the timeliness, affordability, and customer service you received at our dealership. We hope to see you again in the future!

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