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Toyota of Des Moines
Grimes, IA
6,841 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,841 reviews
June 14, 2018
25,000 mile checkup Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car. The free car wash was nice. More
by Ames 123
Employees Worked With
David Marchant, Tom Lyons
June 14, 2018
Very helpful Sales person very helpful and patient as we decided between vehicles. After purchase had an excellent orientation to the way all the features of the c Sales person very helpful and patient as we decided between vehicles. After purchase had an excellent orientation to the way all the features of the car worked. More
by Kathy
Employees Worked With
Cannot remember the name of the young man who explained the workings of the car, but he did an excellent job. , JD Kent, Faraz Asad
June 13, 2018
Quick, efficient and painless.😊 My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very frien My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very friendly, including the cashier at checkout. More
by Jeanne1971
Employees Worked With
I have no idea.
June 13, 2018
Fantastic staff and service. Great buying experience!!! The sales managers and the financial manger were excellent and the gentleman who went through the cars features and electronic functions including app The sales managers and the financial manger were excellent and the gentleman who went through the cars features and electronic functions including applications was very thorough and friendly More
by trianjo
June 11, 2018
Even better than anticipated. Trading cars has always been one of my least favorite things to do. This was a stress-free experience. I felt that my needs were understood and resp Trading cars has always been one of my least favorite things to do. This was a stress-free experience. I felt that my needs were understood and respected. The concerns I had were quickly addressed. The treatment I have experienced in the service department was what brought me here to trade and that same great service made my purchase even better than I anticipated. More
by tjane248
June 09, 2018
Excellent Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would de Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would definitely use this dealership again. More
by Ronda123
June 09, 2018
Awesome Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. More
by johnwaldron1961
Employees Worked With
Bob Staley, Mike Lebeda
June 08, 2018
CAME WITH A FLAT TIRE, BOUGHT A NEW PRIUS A BOLT HAD punctured a tire on our 2009 Camry. We started considering a new set of tires after I appreciated how heavy changing a Camry tire was. We A BOLT HAD punctured a tire on our 2009 Camry. We started considering a new set of tires after I appreciated how heavy changing a Camry tire was. We had discussed considering a new vehicle because of the new safety features on most Toyotas. Ken Bright was very friendly and helpful considering what kind of newer vehicle we desired and helped with test drives of a Camry and Prius. We decided the Prius would meet our needs and are now enjoying our new wheels. More
by Bikelover
Employees Worked With
Ken Bright, Bruce Long
June 08, 2018
70,000 mile service plus brakes No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting servic No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting service work done. More
by wooddr
Employees Worked With
Cass Cupp
June 07, 2018
Trustworthy Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. More
by elfisher823
Employees Worked With
