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Toyota of Des Moines
Grimes, IA
6,955 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,955 reviews
April 17, 2018
Friendly professional service advisor! My service adviser Rebecca Hildreth is professional, prompt and very helpful and knowledgeable. A pleasure to work with. She was able to get me in and My service adviser Rebecca Hildreth is professional, prompt and very helpful and knowledgeable. A pleasure to work with. She was able to get me in and out quickly. More
by Jack62
Employees Worked With
Rebecca Hildreth
April 16, 2018
Rave-4 2018 It was a very pleasant buying experience from start to finish. I would recommend this dealer and sales person to anyone. We liked the friendliness and It was a very pleasant buying experience from start to finish. I would recommend this dealer and sales person to anyone. We liked the friendliness and professionalism of all involved. More
by johnmacd
April 16, 2018
Another great experience! Everyone was very friendly and helpful, especially Scott H. He worked hard to find the exact car that I wanted, and to make sure that I was happy with Everyone was very friendly and helpful, especially Scott H. He worked hard to find the exact car that I wanted, and to make sure that I was happy with it. Thanks! More
by Nursesusan
Employees Worked With
Can't remember their names, all great., Scott Hampe, Dallas Buck
April 14, 2018
Fast, courteous & no pressure! My sales person Steve Henigan was extremely helpful! He was super responsive to all inquiries and very knowledgeable. I was able to work primarily thr My sales person Steve Henigan was extremely helpful! He was super responsive to all inquiries and very knowledgeable. I was able to work primarily through text and email. When I picked up my vehicle, I was at the dealership less than 40 minutes. Chad had all the paperwork ready to go. I have a lot of family in the car business. Historically I've always bought from them. This was the smoothest and quickest car buying experience I've had. I would highly recommend them to friends and family. More
by Nhicks
April 14, 2018
Great service I always have great service! I am always called with information as to what is needed and costs before the work is done. I appreciate the professiona I always have great service! I am always called with information as to what is needed and costs before the work is done. I appreciate the professionalism at Toyota. More
by T56
Employees Worked With
Other Employees :
Randy picked up my car and redelivered it! He did a great job and it was spotless when he returned it! Very nice!!, Ken Bright
April 14, 2018
We had an issue with our exhaust sensor We had trouble with dashboard lights coming on last Saturday (4/7/18) while driving home. We pulled the SUV over and called Toyota. Fortunately, their We had trouble with dashboard lights coming on last Saturday (4/7/18) while driving home. We pulled the SUV over and called Toyota. Fortunately, their service dept. would be open for another hour. We pulled in and the service advisors checked it out. Cass Cupp thought it was an exhaust sensor issue. We made an appt. and came back for service 4 days later. It was repaired properly. We also requested a synthetic oil/filter change. We always like talking to Cass as he is very knowledgeable and pleasant to deal with. More
by Cheryl K Petersen
Employees Worked With
I forget who the service mechanic was. Please thank him for us. Cass Cupp was our service advisor., Cass Cupp
April 14, 2018
5000 Maintenance Check The Customer Service Rep was very nice and helpful. The work was done timely, and we got a good deal on new tires we needed. The Customer Service Rep was very nice and helpful. The work was done timely, and we got a good deal on new tires we needed. More
by Maril
Employees Worked With
I’m sorry, I don’t recall his name.
April 13, 2018
Everyone was terrific. Very good experience at Toyota of Des Moines. From sales, finance and delivery! I have owned several different Toyota’s and have enjoyed them all. Lov Very good experience at Toyota of Des Moines. From sales, finance and delivery! I have owned several different Toyota’s and have enjoyed them all. Love my Corolla I just bought. More
by Brooker
April 13, 2018
$900 repair - million dollar service Our 2010 Toyota Prius was due for an oil/filter change. We suspected the louder-than-usual noise wasn't normal. Toyota diagnosed and called to see if Our 2010 Toyota Prius was due for an oil/filter change. We suspected the louder-than-usual noise wasn't normal. Toyota diagnosed and called to see if we wanted to correct the problem. We did, they did, the shuttle picked us up 4 hours later, and home we went. Confident driving our 2010 Prius with 115,000 miles, and first work other than oil/filter and tires. More
by 3x Prius
Employees Worked With
don't recall.
April 12, 2018
It was when I would expect This department did what I would expect a good dealership to do by giving me a ride home and picking me up promptly when my vehicle was finished. This department did what I would expect a good dealership to do by giving me a ride home and picking me up promptly when my vehicle was finished. More
by Like1970
Employees Worked With
