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Toyota of Des Moines

Grimes, IA

4.7
7,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,015 reviews

March 26, 2018

Mechanical work on 2011 Highlander My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchase More

by Amy Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ahrenkiel, Bob Link
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Amy Romero. Thank you for taking the time to share your experience with us. We certainly do appreciate your business.

March 25, 2018

Quick Service I had quick and friendly service. Besides the oil change and tire rotation, Ian Davis took a quick drive with me to see if we could locate a noise tha More

by Melmar300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Toyota of Des Moines responded

Thanks for your feedback Melmar300. We certainly do appreciate your business.

March 25, 2018

Easy, quick, hassel-free purchase! We bought a used Honda CRV from Scott Hampe and were very pleased with the entire process. Scott was suggested to us by family, and he did not disapp More

by KBusby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, KBusby. We appreciate you taking the time to share your feedback with us. Thank you for your business and enjoy your vehicle!

March 23, 2018

It was quick and friendly They were prompt and ask me if I had any questions and I was in and out quickly . There is nothing more to say Thank you More

by connie bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the pictures look like who I talked to "? young kid
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Connie Bowman. We appreciate you taking the time to offer us your feedback here on DealerRater. Thank you for your business.

March 22, 2018

First experience purchasing a new car over the Internet For the past 28 years we have been Honda owners from a Civic, to six Accords and with plans to buy a new 2018 Accord. After seeing and test driving t More

by Rich & Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Luck
Mar 30, 2018 -

Toyota of Des Moines responded

Hello Rich & Sharon. We appreciate you taking the time to share your experience at our dealership. Thank you for your business!

March 22, 2018

Courteous and timely. Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this ca More

by Camry Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Camry Happy. We are thrilled to hear you had such a great experience at our dealership. Thank you for taking the time to share. As always, we appreciate your business.

March 21, 2018

Best Ever Toyota Des Moines is number one for a reason. I could not had had a better experience from start to finish. Quick, accurate and professional. And I More

by spartan 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe, Rob Bierma, Brianna Luck
Mar 30, 2018 -

Toyota of Des Moines responded

Hello spartan 11. Thank you very much for taking the time to share your experience with us. We appreciate your business!

March 21, 2018

Great customer service I met with Shane regarding the vehicle I wanted and he had it in route within 24 hours. This is the 4th new vehicle purchased from Des Moines Toyota More

by Huskers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Huskers. Thank you for taking the time to share your feedback with us. We appreciate your continued business at our dealership!

March 21, 2018

A smooth transaction from beginning to end. I’ve been purchasing and leasing from Ken Bright since the early 1980’s and always been satisfied with his knowledge and service. He’s one of the bes More

by JBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Mar 30, 2018 -

Toyota of Des Moines responded

Thank you for sharing your experience, JBH. We appreciate your business!

March 21, 2018

efficient My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repa More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, Richard. Thank you for sharing your feedback with us. We appreciate your business.

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