Toyota of Des Moines

First experience purchasing a new car over the Internet For the past 28 years we have been Honda owners from a Civic, to six Accords and with plans to buy a new 2018 Accord. After seeing and test driving t For the past 28 years we have been Honda owners from a Civic, to six Accords and with plans to buy a new 2018 Accord. After seeing and test driving the new ones we decided it was time to change to another brand. Shane Siegle worked with us to find just the right Avalon with all the options we were looking for and in the color we wanted. He made the whole process very easy with little stress at all. We are very happy with our new Avalon and can't wait to take it on our next road trip. Brianna Luck was very professional in her assistance with our new car walk thru. She answered all our questions and at the same time provided little tips to help us better understand all the new technology. We had a very positive experience from the time we first talked with Shane to the time we drove off the lot in our new 2018 Avalon. More

Courteous and timely. Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this ca Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this car from this dealership. More

Best Ever Toyota Des Moines is number one for a reason. I could not had had a better experience from start to finish. Quick, accurate and professional. And I Toyota Des Moines is number one for a reason. I could not had had a better experience from start to finish. Quick, accurate and professional. And I got a great price too ! More

Great customer service I met with Shane regarding the vehicle I wanted and he had it in route within 24 hours. This is the 4th new vehicle purchased from Des Moines Toyota I met with Shane regarding the vehicle I wanted and he had it in route within 24 hours. This is the 4th new vehicle purchased from Des Moines Toyota and our 11th Toyota overall. Rob was our sales rep before he went into the finance department and still gives the same personal service. We have total confidence in the service department and know that if anything needs taken care of we are in great hands. More

A smooth transaction from beginning to end. I’ve been purchasing and leasing from Ken Bright since the early 1980’s and always been satisfied with his knowledge and service. He’s one of the bes I’ve been purchasing and leasing from Ken Bright since the early 1980’s and always been satisfied with his knowledge and service. He’s one of the best! More

efficient My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repa My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repair was completed. More

Helpful and quick Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this time. Multipoint inspection also with free wash in future. Had coupon that helped. More

Not just an oil change I appreciate being treated with respect. As a woman I admit that I feel awkward coming into a service garage, but at Toyota I am always greeted in a p I appreciate being treated with respect. As a woman I admit that I feel awkward coming into a service garage, but at Toyota I am always greeted in a positive manner. My questions are addressed, situations are explained and I feel confident that all work will be well completed. I feel like the staff seeks to do their best and that I can trust them to fix only what needs to be fixed and that it will be fixed right. I feel like my business is appreciated and I want to continue to bring my car to the dealership for service. More

review of sales consultant We were very impressed by the sale consultant Faraz Asad. He was very informative, providing us with complete information of the Toyota Camry we drov We were very impressed by the sale consultant Faraz Asad. He was very informative, providing us with complete information of the Toyota Camry we drove. We also was impressed by the end of sales process, with the servicing of the car and the information provided the by person who provide a complete instructions on the features of the car. More

Great customer service Was greeted immediately. Service done quickly. Pleasant waiting area. We were informed about the work that was done. Given a free opportunity for Was greeted immediately. Service done quickly. Pleasant waiting area. We were informed about the work that was done. Given a free opportunity for a car wash within the month as the weather was rainy out. More