Toyota of Des Moines

Respect Faraz was great to work with and respected me and did not presser me in any way. I informed him I was looking at all models or trucks out there and I Faraz was great to work with and respected me and did not presser me in any way. I informed him I was looking at all models or trucks out there and I would call back with any and all questions on the Toyota . My work hours are nights and he told me he would wait to hear from me. Unlike other dealers that may have got my business Faraz held to what I asked and that was the selling point of me getting a Toyota More

Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More

Great Customer Service Easy going friendly staff able to guide me through the process of buying a new car. would recommend to friends and family. Thank you for your help Easy going friendly staff able to guide me through the process of buying a new car. would recommend to friends and family. Thank you for your help More

Brenna helped me find the used car I was looking for Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car More

Brenna provides top notch sales experience Brenna provided our family with an exceptional experience and helped us pick out a new Sienna that met all of our needs. Thank you Brenna. Brenna provided our family with an exceptional experience and helped us pick out a new Sienna that met all of our needs. Thank you Brenna. More

Steve Henigan Steve is great to work with. This was the second vehicle we've purchased from him. I'm very diligent in researching before I buy and Steve is patien Steve is great to work with. This was the second vehicle we've purchased from him. I'm very diligent in researching before I buy and Steve is patient with that and doesn't try to rush the sale. He went above and beyond to make sure I found the perfect car. More

2016 Toyota Avalon Limited Hybrid My salesman Dan Murray did an excellent job of selling me my new Avalon Hybrid. I was unknowable of all of the advantages of a hybrid, but Dan convinc My salesman Dan Murray did an excellent job of selling me my new Avalon Hybrid. I was unknowable of all of the advantages of a hybrid, but Dan convinced me to try it and I was impressed. Then after some tough negotiations, Dan persevered and we were able to make a deal, and even after the sale continued to go to bat for me on minor discrepancies. Spencer in delivery was knowable and very nice going over all of the features of the new vehicle and offered to help with any questions at a later time if needed. I have been a Toyota of Des Moines customer for about 30 years. I take my cars there to be serviced and they have always taken good care of me. My current service advisor is Cass Cupp, but also had the pleasure of working with Mike Lebeda, most recently. More

New Rav4 purchase A perfect purchase Second time I have dealt with Steve Henigan at Toyota of Des Moines. It's the second car I purchase from him Honest, reliable a A perfect purchase Second time I have dealt with Steve Henigan at Toyota of Des Moines. It's the second car I purchase from him Honest, reliable and a fast operator All done my email or text message Thanks, steve. More

It was fabulous I thought that the dealers were knowledgeable and helpful. The salesman that I worked with, Mike Jobe, addressed all of my questions about various veh I thought that the dealers were knowledgeable and helpful. The salesman that I worked with, Mike Jobe, addressed all of my questions about various vehicles. With his help, I didn't feel pressured to buy a car. I only felt informed, which helped me make a practical decision that was right for me. More

Pleasurable and painless purchasing experience Our salesman JR was great--excellent really! No pressure to purchase from him at all. He only wanted to meet our needs and is a great listener. We' Our salesman JR was great--excellent really! No pressure to purchase from him at all. He only wanted to meet our needs and is a great listener. We'll. Be back when it's time for another new car. More