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Toyota of Des Moines
Grimes, IA
8,396 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,396 reviews
September 17, 2020
They picked up my car at my home for work on some recalls, returned it when they said they would and even provided a car wash! Very courteous staff. recalls, returned it when they said they would and even provided a car wash! Very courteous staff. More
by Carolyn
Employees Worked With
I can't remember the name of the man who picked up and returned my car after the work was done, but he was extremely courteous and right on time.
September 16, 2020
I appreciate the video the service tech provides while servicing my vehicle My husband took vehicle in and was pleased with time it took to service servicing my vehicle My husband took vehicle in and was pleased with time it took to service More
by Sharon
Employees Worked With
Chris Galvin
September 16, 2020
The service team is outstanding. I had my car picked up from my work and returned to me at work. The gentlemen who picked up my car were the nicest and friendliest people. they were considerate and caref from my work and returned to me at work. The gentlemen who picked up my car were the nicest and friendliest people. they were considerate and careful of my vehicle. More
by Deborahp554
Employees Worked With
Rebecca Hildreth
September 15, 2020
Thank You Very Much, to your Service Department that serviced my Toyota 4 Runner on 4 Sept 2020, While traveling from Wyoming to Ohio for family funeral, I acquired a nail in tire and engine service l serviced my Toyota 4 Runner on 4 Sept 2020, While traveling from Wyoming to Ohio for family funeral, I acquired a nail in tire and engine service light which came on in error. Without appointment and pressured for time, your service department was able to make time, in a very busy morning, and take care of both problems in under an 1.5 hours. FANTASTIC JOB !!!! While walking facility I was made to feel at home by everyone in building from sales dept, cashiers and employee’s all making sure I was doing OK or if I needed anything; a very friendly atmosphere to say the least. Although I can't remember everyone by name, I want to thank everyone that worked that day. Greatly appreciative of your service and understanding of my situation. I will brag about your Dealership to family and friends. Thank you again for easing a stressful situation. Rebecca and Gilbert Ferrel, Cheyenne Wyoming. ;o) More
by thmprgil1
Employees Worked With
I can't remember names specifically
September 15, 2020
I thought all of the employees were very nice at this visit. It was a little confusing as everything was done digitally, so I had no idea when I was officially okay to go and ended up paying via phone an visit. It was a little confusing as everything was done digitally, so I had no idea when I was officially okay to go and ended up paying via phone and then awkwardly standing in the garage to wait for someone to get my car. On the whole though, a good experience. More
by La
Employees Worked With
don't remember.
September 14, 2020
Chad Milhollin and Derek Harris were terrific. This will make the fifth CAE we have purchased from the dealership. Looking forward to the next generation Tundra! make the fifth CAE we have purchased from the dealership. Looking forward to the next generation Tundra! More
by marcbeltrame
September 12, 2020
Chad, Andy Rob and Branden made it a cakewalk. This is my second time around with chad and he is great to work with. the whole experience was easy and painless my second time around with chad and he is great to work with. the whole experience was easy and painless More
by steve Lavia
September 11, 2020
Todd was great to work with when buying my new car. I really appreciate how he is always ready to help me! I highly recommend working with Todd at Toyota of Des Moines! really appreciate how he is always ready to help me! I highly recommend working with Todd at Toyota of Des Moines! More
by Kssantosbriggs
September 08, 2020
Very thoroughly service. Our mechanic, David, did a visual recap of the work he did and sent it to me to review. I approved and paid, and my car was ready to go. Thanks! visual recap of the work he did and sent it to me to review. I approved and paid, and my car was ready to go. Thanks! More
by Mary
Employees Worked With
Cashier - Lisa
