Toyota of Des Moines

Best Place to Buy a Car in the DSM area Overall a great experience at Toyota of Des Moines. This was our 3rd car purchase and the experience was even better than the first two. Overall a great experience at Toyota of Des Moines. This was our 3rd car purchase and the experience was even better than the first two. More

Extended Warranty Issue My mother and father were long time customers of Toyota of DM. My mother bought another new Toyota about a year ago and after recently looking at th My mother and father were long time customers of Toyota of DM. My mother bought another new Toyota about a year ago and after recently looking at the paperwork to see what she needed to be serviced, I also learned that she was sold about $3500 worth of extra warranties that she will never use as she puts very little miles on her car. The fact is that the warranty that comes with the car is for 3 years and covers the very things listed in the warranty. I know what they sold her is an extended warranty but the fact is that these warranties are for people who put a lot of miles on their cars. They took advantage of the fact that she was older and inexperienced at this kind of thing as my father has passed away. They didn't ask her any questions such as how many miles she puts on her car, etc. If they had, they would know that she didn’t need these extended warranties. All they care about is getting their "commission" by selling these useless warranties. I will be watching them very closely from now on as far as how they service my mother's car. As a person who buys new cars about every 5 years, I know I will not be going to Toyota to look for my next new car. Also, you need to tell your employees to sign the paperwork with their full name in legible writing not just initials. More

Smooth Purchase, No Hassle!!! Overall, the experience at Toyota of DM could not have been any better. All my questions were answered without hesitation. I worked with Troy remote Overall, the experience at Toyota of DM could not have been any better. All my questions were answered without hesitation. I worked with Troy remotely on the details of the vehicle all the way from Minneapolis before making the trip. The vehicle was waiting for a test drive detailed and ready to go. Highly recommend! Thanks Toyota of DM!!!! More

Amazing! I was very nervous about going car shopping but it was a really good experience. Fernando was really friendly and made me feel at ease when looking fo I was very nervous about going car shopping but it was a really good experience. Fernando was really friendly and made me feel at ease when looking for the right car, sure enough I found the perfect car! More

Wonderful and fast experience Loved the team that assisted me, they was fast courteous but not rushing, explained everything about my new vehicle in detail answered all my question Loved the team that assisted me, they was fast courteous but not rushing, explained everything about my new vehicle in detail answered all my questions. Steve was a great salesman found me the vehicle i was looking for and a wonderful deal on it to. I will continue to buy my toyotas at Toyota of DesMoines and will highly recommend to all!!! More

Easy experience I felt very at ease the minute I walked into Toyota - was met by a very helpful salesperson - the process to the end was done very professional with g I felt very at ease the minute I walked into Toyota - was met by a very helpful salesperson - the process to the end was done very professional with good customer service and friendly people - great experience More

Simple & Easy Process! The process was easy. I told Josh my price range and he found exactly what I was looking for. Josh took interest to make sure I found a car that I wou The process was easy. I told Josh my price range and he found exactly what I was looking for. Josh took interest to make sure I found a car that I would like and was not over pressuring me to make the purchase. Once I decided on the car, the process of signing papers was fast and I was on my way. More

Appreciative It is nice not to play the sales game. When we asked for the bottom line price, that is what we got. We appreciated the honest dealings. It is nice not to play the sales game. When we asked for the bottom line price, that is what we got. We appreciated the honest dealings. More

Super helpful and friendly. Every one that I worked with was quite helpful and friendly, I would recommend Toyota of Des Moines to anyone who is looking to lease or buy a new veh Every one that I worked with was quite helpful and friendly, I would recommend Toyota of Des Moines to anyone who is looking to lease or buy a new vehicle More

Great selection! Went to this dealership to buy a pre-owned Toyota. Very happy with our sales rep, Shane Siegle. He had a vehicle in mind for us when we arrived, becau Went to this dealership to buy a pre-owned Toyota. Very happy with our sales rep, Shane Siegle. He had a vehicle in mind for us when we arrived, because we had spoken over the phone and he knew what we were looking for. Never felt pressured to buy a new vehicle.Any questions we have had, Shane has been extremely diligent in answering. After the purchase, the garage was very helpful and knowledgeable about going over all the features of our Highlander. Will definitely visit in the future and send others to this dealership! More