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Toyota of Des Moines

Grimes, IA

4.7
4,930 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,930 reviews

June 06, 2024

I had attention from the first time I walked through the door and great service and through delivery of my new new car. More

by LEO231A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 05, 2024

The service was quick. Justin was polite answering all questions. Great service. Thank you. Mu More

by MIKE31HOMMER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

June 05, 2024

Charged me for my free tire rotation. Still waiting for refund on the credit card More

by JOBROCKMAN56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Went in for 10,000 mile oil change and tire rotation. Everything went well. No complaints. More

by MSTANDLEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

June 05, 2024

The guy taking the car in did a great job communicating and listening to our questions. The mechanic addressed all of the issues requested. Prius runs great! More

by DGREENWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

June 05, 2024

On time, good service, nice hospitality during the service, clean car as received, attentively person and sympathetically. More

by ASHRAFABDELMALAK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication. It means a lot that you trust us for your service needs.

June 05, 2024

I’m very happy with my new purchase They are very handy , clear an fast to makes things ready to go More

by GLORIAQUINTANA2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 05, 2024

Very courteous and kept me informed during a delay in obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. More

by THESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thompson
Jun 06, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

June 05, 2024

This dealership does what is expected and monitors other areas to prevent unexpected problems in the future. Work is always done on time. On occasion I have utilized the shuttle service and find it prompt a More

by wtbahniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Jun 06, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 05, 2024

Jason lined up the 120 thousand mile service and got a set of discounts from a tire rotation More

by Teresa Furneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

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