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Toyota of Des Moines

Grimes, IA

4.7
5,755 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 5,755 reviews

October 25, 2024

I always get good service. I love my Prius. I plan to buy another Prius in the future More

by itsalindathing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I went in to replace my leased vehicle and was talked into a cheaper, smaller vehicle. I was very leery to do this, and when I said I would just keep my lease, I was told that I would leave with a new More

by Katie1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon McClatchey
2.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

He was very helpful and knowledgeable. A pleasure to work with. I will keep using Toyota. More

by golfaltoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I appreciate the customer service by the service technician. Thank you for your assistance. See you next time. More

by CUCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Always the good service with genuine factory parts and a clean and pleasant waiting room with complimentary coffee too! More

by davmbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

They helped me with what could’ve been a $2000 problem and it ended up being only a third of that was very fast service More

by Jsmith290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Ian Davis and the Service Professionals at Toyota of Des Moines are Top Notch Friendly Professionals Who get the Job done right the first time ! I highly recommend Ian and his Crew ! More

by PH CIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Appt take to long to get. Called 2weeks in advance I'm out of warranty. Oil need to be changed every 10000 miles. Don't want to come in every 5000 but the needs service comes More

by mpinke1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Expected more based on experience w/ Toyota. Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car t More

by DMPFOUST
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

They have a very clean dealership thru out. I love the coffee machine it makes great coffee. Great service department with excellent customer service. More

by Marine Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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