Toyota of Des Moines

Liked complimentary inspection. It helped find a cracked drive belt that prevents a more costly situation. Service team is fast enough for busy people to service their vehicles. drive belt that prevents a more costly situation. Service team is fast enough for busy people to service their vehicles. More

After having a terrible experience here last week, Toyota customer service reached out to me right away. They took my concerns very seriously and when I went back in, I got one of the best customer service t customer service reached out to me right away. They took my concerns very seriously and when I went back in, I got one of the best customer service treatments I have ever received. Rich was very polite and understanding toward the situation with my car and regarding finances. He was very courteous and explained everything to me and made sure I knew and understood what was going on with my car. As an added bonus they even washed it for me! I will definitely be going back to Toyota for service. More

I was very pleased with my experience at Toyota of Des Moines. I received more for my trade than Dewey Ford and Macke Chevrolet offered me 5 months earlier. Dewy Ford and Macke Chevrolet tried to short Moines. I received more for my trade than Dewey Ford and Macke Chevrolet offered me 5 months earlier. Dewy Ford and Macke Chevrolet tried to short me on my trade between $4000-$5000 which I felt was an insult to me as a customer. I felt that Toyota of Des Moines and my salesman, Steve Henigan, treated me very fair on my trade and on my purchase. Steve Henigan is an outstanding Salesman that has Sterling Character, Integrity, and Honesty. I considered it a high honour, and a privilege to have had Steve Henigan as my salesman. We have had different people from our church purchase new and used vehicles from Toyota of Des Moines and we will continue to send them repeat business. Toyota of Des Moines is interested in customer satisfaction and building a long term relationship rather than a one time sale. Toyota of Des Moines, "Quality Service goes into our cars, trucks, and customers before our name goes on." Thank you for the wonderful experience. Pastor Ralph Cole More

I've owned a Toyota for over 10 years and when it was time to add to our vehicles, we were definitely getting a Toyota. After some research we knew we wanted a Tacoma. We looked around other dealers, but time to add to our vehicles, we were definitely getting a Toyota. After some research we knew we wanted a Tacoma. We looked around other dealers, but Toyota of Des Moines was so awesome. They had great selection and everyone we dealt with was great. Our experience was a good one. We would definitely recommend this dealer to anyone looking for a good experience and a great vehicle! More

Once again our experience at Toyota of Des Moines was excellent! Scott Hempe is a pro and we couldn't imagine buying a car from anyone else. Thank you and please give us a call when Toyota comes out with excellent! Scott Hempe is a pro and we couldn't imagine buying a car from anyone else. Thank you and please give us a call when Toyota comes out with a diesel Tundra. More

Everyone was EXCELLENT!! I felt no pressure to buy just honest feed back and suggestions!! Dan was fantastic and full of knowledge, finance was quick and painless and my car was shown to me so I could unde honest feed back and suggestions!! Dan was fantastic and full of knowledge, finance was quick and painless and my car was shown to me so I could understand every part of it!! More

It was easy and quick to pick a car, get a good deal and be able drive off with exactly what I was looking for. be able drive off with exactly what I was looking for. More

I driver 45 to 50,000 miles a year in my 2006 4 Runner. Dennis has been my Rep for some years and understands my situation of keeping my 4 Runner Road Worthy everyday so I can make a living. I always work Dennis has been my Rep for some years and understands my situation of keeping my 4 Runner Road Worthy everyday so I can make a living. I always work out a couple of weeks on setting up my appointments, so Dennis always has a loaner for me. Dennis helps me stay on top of my yearly maintenance along with Jeff my mechanic. Dennis and Jeff are always proactive in keeping my 4 Runner running in top performance. I will not go to any other Dealer or Service Center. More

My wife & I purchased a 2004 Toyota Highlander Limited new. We have had it serviced at Toyota of Des Moines from the beginning, using the awesome 'pick up' service, so most of my contact with the Limited new. We have had it serviced at Toyota of Des Moines from the beginning, using the awesome 'pick up' service, so most of my contact with the dealership is by phone or email. I call Kris to set up the appointment & all I need to do on the day of the appointment is get the car in the driveway & it disappears & then reappears later that day. If there are any problems/questions my adviser calls to discuss the problem/question. I find the service department/personnel very knowledge, friendly, & always willing to help. Our buying experience with Bob Link was awesome also. No pressure, just 'what can I do for you'. We loved the 2004 Highlander so much we kept that car, went back to Bob Link & bought a 2012 Highlander Limited. Well needless to say I am following the same procedure with the 2012 as I did with the 2004. Toyota of Des Moines has been servicing our Highlanders for 13 years & will continue doing so. Thank you Toyota of Des Moines for a job WELL DONE! More

Toyota of Des Moines has a very high skilled specialists working in their shop. I have been using this dealership for service and maintenance needs for almost 10 years and it is always a pleasant experience working in their shop. I have been using this dealership for service and maintenance needs for almost 10 years and it is always a pleasant experience. Every time they do their work fast, the quality is great and there was never a case when they needed to fix something twice, everything comes the first time. Big thank you, Toyota of Des Moines!! More