Toyota of Des Moines

Ken did a great job helping me find a great car. i was looking at several small SUV's and it really came down to the customer service and great trade in value for my old car. looking at several small SUV's and it really came down to the customer service and great trade in value for my old car. More

Becky was very pleasant and helpful, she listened to what I wanted and knew my budget and did a GREAT job finding me exactly what I wanted. She also helped me prior to our visit to the dealership on the phon I wanted and knew my budget and did a GREAT job finding me exactly what I wanted. She also helped me prior to our visit to the dealership on the phone and through email. Becky was proffesional and very knowledgeable. This is the 3rd time we have bought a car through Becky and will continue to work through her and with her in future needs, questions, etc... More

We needed a car quickly, as our only other car was dying (after 158,000 miles). Jeremy Pugh took time to answer our questions and gave us an equitable package. (after 158,000 miles). Jeremy Pugh took time to answer our questions and gave us an equitable package. More

Working with Faraz was real pleasure. My husband and I had no idea what kind of car we were looking for but we knew what we liked and what we didn't like. Faraz was helpful when we couldn't really tell hi had no idea what kind of car we were looking for but we knew what we liked and what we didn't like. Faraz was helpful when we couldn't really tell him what we were wanting and he found a vehicle we really loved at a price we could afford. Best of all he didn't try to pressure us into a car that was more expensive then we were comfortable with. More

This is the 4th Toyota we have purchased through Bob Link, he's wonderful to work with, he is not a high pressure salesman, he knows his product and he promptly returns phone calls. We will continue to Link, he's wonderful to work with, he is not a high pressure salesman, he knows his product and he promptly returns phone calls. We will continue to request Bob the next time we're ready to purchase another Toyota, he's the best! More

Jeremy Pugh was a great salesman to work with. You can tell that he really takes pride in working at Toyota of Des Moines and he is the kindest gentleman you will find. He has a great sense of humor, whic tell that he really takes pride in working at Toyota of Des Moines and he is the kindest gentleman you will find. He has a great sense of humor, which my husband and I appreciate. He is very knowledgable about Toyota cars, which is important. We stopped in on a busy Saturday and Jeremy hustled around working for us and we were able to drive our new car home that afternoon. This is our 3rd Camry and we love them. If you want to buy a new car, stop in and ask for Jeremy Pugh! More

We had a misunderstanding about our lease, but Toyota treated us good and allowed us to get out of the lease and purchased the Highlander instead treated us good and allowed us to get out of the lease and purchased the Highlander instead More

WORST EXPERIENCE EVER!!!!! Good service when wanting WORST EXPERIENCE EVER!!!!! Good service when wanting pricing on a new vehicle UNTIL we mentioned negotiation and pricing from a dealer closer to our WORST EXPERIENCE EVER!!!!! Good service when wanting pricing on a new vehicle UNTIL we mentioned negotiation and pricing from a dealer closer to our home. At that point in the conversation, we were asked why we even would come to visit their Toyota of Des Moines dealer. We said to compare prices on our trade in and new vehicle! Ken was horribly rude and essentially dismissed us, huffing and puffing under his breath as we left essentially treating us like we were wasting his time. I have never been so mistreated in my life - shame on you Toyota of DM. Someone with that many years of service should know better than to treat potential customers with such rude behavior. We didn't even get to make an offer - he didn't get an immediate sale on his initial pricing ending the conversation with his rude comment. I am so upset and humiliated by Ken Bright's behavior. More

Rob Hutt was excellent to work with and we drove away with the new Toyota that we wanted. Very much appreciated his positive attitude and knowledge base. A great salesman! with the new Toyota that we wanted. Very much appreciated his positive attitude and knowledge base. A great salesman! More

When we went to buy the car my husband was not really thrilled because he said buying cars was something he hated to do. Our experience with Vince Messer was great. He was very knowledgeable but not at thrilled because he said buying cars was something he hated to do. Our experience with Vince Messer was great. He was very knowledgeable but not at all pushy and was very friendly and helpful. It was a very easy and enjoyable process and we will be sure to recommend people and come back again. More