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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,911 Reviews

3,911 Reviews of Toyota of Des Moines - Service Center

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September 23, 2025

Friendly knowledgeable staff. Took car in for oil service, and other issues were found, and everything was covered under warranty. More

by AA
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
September 23, 2025

Justin and all the rest of the crew treated me very well and work was performed perfectly and very quickly More

by CHADWELU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Staff has been wonderful, scheduling appointments and ordering parts for my recall. Very pleased with experience. More

by intopitchblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

We hit a rock that created a terrible noise on our undercarriage. We needed to have somebody look under the Prius and see if there was any damage that would prevent us from driving further. We determi More

by dmdunn1
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
September 21, 2025

Just like any other big brand dealership with a exemption your provided a summary video of the inspection and results More

by LOGLOADER515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Saenz-Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

Polite and helpful Explained everything very well. Vehicle repaired in a reasonable amount of time More

by SEANMBLUE65
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
September 21, 2025

Got my car right in and my car was ready in a reasonable amount of time. Gabe was great More

by SEANMBLUE65
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
September 20, 2025

Gave kept me informed throughout the process. It wasn’t a planned service need so I appreciated being squeezed in and being informed of the time and process. More

by REHLER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Very professional and quick. Thank you so much. Thank you, thank you, thank you, thank More

by DJBESANCON
Recommend Dealer
Yes
Employees Worked With
Dont remember any of these.
September 20, 2025

All staff were efficient, personable and professional. I appreciated being kept informed of the work flow progress and what future needs my car may need. More

by ritalepeska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
1
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