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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,333 Reviews of Toyota of Des Moines - Service Center

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May 01, 2025

Courteous and professional Very nice people They are indeed Very nice and professional We'll go there again More

by fjajaa
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
April 30, 2025

fast friendly service had my car done sooner then expected. I also enjoyed the video provided to show car status More

by edgarcm1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

The people at Toyota of Des Moines were courteous and helpful. I would highly recommend them to friends and family. More

by karhockins_tcbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Service was fine, I just struggle with the cost. $140 for an oil change and tire rotation that took roughly 1/2 hour. More

by loriheglund
Recommend Dealer
Yes
April 30, 2025

What is so hard about putting a sticker in the window for next oil change due date and miles??????? More

by maburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Consuelo not his fault. It's obviously a ridiculous protocol
April 30, 2025

Easy to schedule appointments. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. More

by SKWTWIN
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 30, 2025

Fast through and accommodating service as always. We always enjoy the service Toyota of Des Moines grimes provides. It's easy efficient and hassle free. Thank you so much. More

by NAJIA.TEHREEM
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 29, 2025

All was great with exception of 2 completely different times told to me for time needed to do recall so had made arrangements based on what I was told and took time off work then showed up and it was a fr More

by Anniefw03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
April 29, 2025

Great and quick service. Love the videos of the maintenance. Also tell you ahead what might need to be serviced in the coming visits. Service advisors are great. More

by csoxwin2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Quick and easy. Very friendly team who got me in quickly and took care of the issue. Thank you! More

by snicsnat
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
1
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