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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,518 Reviews

3,518 Reviews of Toyota of Des Moines - Service Center

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June 13, 2025

Always treats me great and keep you posted. Also can wait with my dog! Polite staff. More

by JANDJMCMORRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Consuelo
June 12, 2025

It was faster than I expected but the service on my car, I have to wait for 30 days More

by mfongbehkonneh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I should have been told that you turned my lights off and didn't turn them back on! I was out at night and I had no head lights and panicked. You should have turned them back on or atleast said something to More

by DKJK06
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of service guys name
June 12, 2025

We have always been pleased with the treatment we have received in the Sales and Service Departments. They are respectful and helpful which is why we continue to purchase our vehicles from there. Thank More

by Becky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Faster and friendly, thank you All the personal was friendly and willing to help and they give you all the information More

by MOISESYMARTHA
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Grim
June 12, 2025

Ian and the mechanic that helped me with my venza did a great job. They were able to get me in the same day. I was even taken to my car so the mechanic could show me what the issues were in the shop. They More

by wolfcrazy1234
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
June 12, 2025

The service was super quick, painless, and straightforward. I got in and out in under an hour, and I loved that I could track the progress through their website and even see the inspection vid More

by BRENNOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Efficient, organized and customer oriented with top quality work! This is a very welcoming environment! More

by ellenstemler55
Recommend Dealer
Yes
Employees Worked With
Chris and Mark
June 12, 2025

Ed was very efficient and courteous in ordering my spare parts Ed made me feel like I was a valued customer More

by KIRSCHEN
Recommend Dealer
Yes
Employees Worked With
Ed Giesman
June 11, 2025

Fixed my AC while I waited for less than I expected. Justin was courteous and listened to what I needed. More

by caraffensperger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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