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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,449 Reviews

3,449 Reviews of Toyota of Des Moines - Service Center

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May 24, 2025

Appreciate the communication both in person and shared through video by the staff. Recommendations are not forced on me but discussed with an open mind as to what needs to be completed soon and what can b More

by morton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
May 23, 2025

Great job fast service got me in and out of there highly recommend thanks again More

by bmcclat06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Pleased with service program. Professional and I appreciate the service video. Like the service coupons as well. More

by bdchris2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

It was nice to be able to get an appointment for an oil change quickly as an opening came up. The appointment was professional and I appreciate the total car exam. And it was done fairly quickly as I waite More

by melvincrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Gabe, the service individual was very good to work with and helpful. I was wondering if the oil change staff reads what notes are provided by the service advisor individual for what is necessary as per the More

by Cmeviere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Everybody at the Toyota dealership, I considered both friendly and capable. Thank you for your service on my Highlander. More

by DANSANVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Excellent service department. They seem to stay on top of bullitens reducing unneeded or incorrect repairs. I wish they had a satalite service location closer to the center of Des More

by 7MTVESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The service was quick. Explanations and suggestions were very helpful. Al the employees were very pleasant to me. The price for the service was fair. More

by robertswenson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson, excellent.
May 22, 2025

Very fast and informative. Love the fast service and the donuts were a bonus. Love my RAV4. More

by DETRICKMICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
May 22, 2025

They’re always very professional, fast, friendly and trustworthy and I appreciate the complementary coffee More

by ardeman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
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