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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,760 Reviews

1,760 Reviews of Toyota of Des Moines - Service Center

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May 18, 2024

My car always gets great service at Toyota. They are so good about keeping me informed on any needed repairs and the cost associated with what needs to be done. The videos of their inspection i More

by cyndyhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Do a good job of service. Thank you thank you thank you thank you etc More

by Pakozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

oil change was around 65 it was 96 this time. I will look elsewhere next time More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

They were timely, professional, friendly, courteous , and helpful. I wish them all the best, thanks More

by jweach53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

You guys are so great I told 25 of my friends to buy a Toyota from you More

by ja97.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Always take my car here the staff is professional friendly happy listening to my concerns and going the extra mile to fix any problems that I have. They really do a great job More

by Dewhite813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The dealership took us in on a minutes notice, checked the lug nuts on a tire we had had repaired in Lincoln, NE and they sent us on our way. No charge. Very friendly and helpful. Thank you b More

by elelnes
Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Toyota of Des Moines does a great job servicing my car. They do a thorough inspection of my car and let me know if there are additional issues which is appreciated. Never have had an issue with their servic More

by ROLOWCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Toyota employees are very good, thorough, kind, and focused on customer service. They always do a great job! More

by TKDANIELS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service & our friendly staff.

May 16, 2024

The dealership took care of my needs when I completed a service appointment and provided a complimentary shuttle service from and back to the site. No extra costs were incurred during this time. More

by Nathan Werner
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and our help through the process. Thanks for choosing us!

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