Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,365 Reviews

3,365 Reviews of Toyota of Des Moines - Service Center

Sort by
September 14, 2024

My only disappointment with the service center is that I tell the check in person not to add any windshield wiper fluid because the hose has a leak. Plus I put a note on the dash. They add fluid & it ends u More

by karenmessamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
September 14, 2024

I was in and out quickly for my oil change. A couple other things needed addressed. I was made aware of the by the complete the video and my service associate. That add was also completed in s More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I liked this service because when my car broke down, they fixed it immeadiately, and they always do the same good service each time. More

by Binhthai50265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

What should have been a reasonable cost to replace the front struts on my Highlander, the price quickly ballooned to $1,600 before taxes! The service agent did not seem to want to help with alternatives, More

by Highlander Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Getting the warranty work completed is great. What I don’t like is that Toyota doesn’t keep in contact with its dealerships about the serious issues that my truck has such as the brake/ gas line More

by Slusser Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

The service is great & work done well, people work there are helpful and welcoming. Good dealership More

by hani70e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
September 13, 2024

The service was efficient, the staff was friendly. I especially like the coupon for the car wash! More

by MCDANOLDSSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

My oil change was super fast and the staff was very friendly to me and went out of their way to answer questions I had about my car. More

by rachelvespa022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Toyota of Des Moines makes a video of what they find and show you their findings. Their work is thorough. The waiting area is comfortable and the staff is friendly More

by BRISBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Got there right on time and took the car right away Service was fast and personal was very friendly I’m very happy with my service thanks More

by Josang_escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
...
109
...