Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,333 Reviews of Toyota of Des Moines - Service Center

Sort by
August 16, 2024

I couldn't be happier with my interactions with Toyota of Des Moines service dept. Chris Galvin is awesome to work with and understands what customer service should be. More

by K63JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Galvin
August 16, 2024

They are close to my home and close to my work. They do a good job. Id prefer yhe old fsshon way of makinf service appointments by phone and talking to the friendly cashiers . More

by kevin@dormark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

All went according to plan THIS time. My follow up appointment (from June) was botched twice and It took for me to go to the service dept in person to get a definitive appointment with t More

by dickedwards26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 16, 2024

Oil and Maintenance Service charges are expensive, double price than the competitors! will look for cheaper prices. More

by lpiausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Muhlstein
August 16, 2024

Great service! Team members communicated well. They got the job done and I was in and out of there in no time! You can surely trust Toyota with your vehicle. More

by jdang24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 16, 2024

great customer service and very helpful with any questions regarding the car that I own More

by ADRIANIOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Satisfied with the service. Like the video of maintenance check. Tech very helpful with answers to questions. More

by G.lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
August 15, 2024

Very good fixed my car very quick it was an emergency service and only took them 1 hour to fix my tire. More

by SAUREZOCHOAEDGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
August 15, 2024

Loved the video while the maintenance was happening. In and out quickly. However maintenance button (?) wasn’t reset and I have strange readout on panel. Called about it and told to come in and they w More

by ANN.BARFELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
August 15, 2024

Service was outstanding. Attendant was courteous and professional and kept me notified of all procedures and their costs. More

by coeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
...
120
...