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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,409 Reviews

3,409 Reviews of Toyota of Des Moines - Service Center

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August 15, 2024

Great service and friendly every time I am there. Thanks for being so patient and quick too! More

by LAOWENS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Robert Schulz, Colton Powers
August 14, 2024

I appreciate the pick up service. It is difficult for me to drive out to Grimes. More

by rogalawas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 14, 2024

I've only needed service a couple of times, and I was impressed on how professional and personable the staff is. More

by HUGABEARCREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

In time and professional service , looking forward to do more business with this dealership in future More

by hp.130poliwrath062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 14, 2024

Our service was great. But, in buying some accessories we spent almost $100 less buying them from a dealership in Florida, and that savings included paying for shipping. More

by jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Travis and the team at Toyota of Des Moines were great and met our needs higher than expected More

by TDEVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Justin has been a trustwd service writer for me for a number of years. I really appreciate his honesty and customer service!!! More

by drakespark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Fast and friendly. Got us in and out in less than a hour thank you More

by ericajean442023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Time to get an appointment varies from 2-22 days. Communication during service is good but not outstanding. More

by billyamymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
August 12, 2024

Service Advisor was very helpful and the service technician took great pride in his service to my vehicle. More

by Dane Dafflitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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