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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,379 Reviews

3,379 Reviews of Toyota of Des Moines - Service Center

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July 31, 2024

Presented facts from inspection with no high pressure sales involved. Even used small remaining warranty. More

by Ezrider007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 31, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

July 31, 2024

Everything was great as always, very friendly all the time willing to help you. Thank you More

by jessa2011.ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

They are very curtious get your appointment done in a timely manner give you an answer if you ask a question More

by austin3160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Service was done promptly and professionally - Thanks! Have always been treated well over the years. More

by melbosworth66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Easy appointment scheduling, great follow up and appointment reminder messaging, quick and efficient service when car was at the shop. More

by rhondab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
July 31, 2024

Toyota of Des Moines was very accommodating to my customer service needs. The dealership was clean and tidy, with plenty of employees to greet me and be quite helpful. My car problem was dealt with p More

by JUDEBARRIERDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in Service
July 31, 2024

Outstanding staff! Service department was very fast and friendly! Great customer service at Toyota! Thanks More

by MRENZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
July 31, 2024

I love my Lexus and I absolutely love TOYOTA service center. Anytime I would call everyone is so polite and helpful on the phone, and when I get in the garage, I'm not intimidated. Your staff is so nice More

by debbieshelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
July 30, 2024

Efficient and detailed service as well as pleasant personnel. I also appreciate the free car wash More

by britgirl50325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jul 31, 2024 -

Toyota of Des Moines responded

We love simplifying the process. Thanks for trusting us!

July 30, 2024

Very friendly and helpful. We have always had good service and down within a timely matter More

by RENEEMCCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

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