Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,697 Reviews

3,697 Reviews of Toyota of Des Moines - Service Center

Sort by
June 20, 2025

Have been taking my car to this dealership with the same car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're More

by Mlb2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Great service. Good attention from tech and accomplished service not on normal schedule. Good waiting area (the coffee was even good). OK checkout and departure. More

by LIONEL726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 20, 2025

I enjoy taking my tundra to Toyota for my oil changes, they are always helpful and friendly. More

by ERICFIERRO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

We had an issue with a tire needing repair. We had purchased our tires at Toyota, but no appointments were available for a week. They managed to squeeze us in and took care of the replacement, More

by steierfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Service is completed when promised. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. More

by linde111
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Easy scheduling, and able to get an appointment within days. Service was quick and everyone was extremely friendly. More

by Dana.e.ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

The shop rate seems very high and you get hit or miss service. I didn’t make the end of the drive before having to return to shop and wait another 45 minutes because they didn’t properly bleed my brake More

by bnkworldwide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They were quick and even got my car done early, everyone was friendly and reasonable. More

by CHADABREHENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Happy with service. I was told I would have a shuttle service brought my son. Then when I got there was told again yes. Then when shuttle arrived said they no longer go More

by Pwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 19, 2025

I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe More

by katiebeer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...