Toyota of Des Moines - Service Center

Have been taking my car to this dealership with the same car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're doing to your car. More

Great service. Good attention from tech and accomplished service not on normal schedule. Good waiting area (the coffee was even good). OK checkout and departure. Good attention from tech and accomplished service not on normal schedule. Good waiting area (the coffee was even good). OK checkout and departure. More

I enjoy taking my tundra to Toyota for my oil changes, they are always helpful and friendly. they are always helpful and friendly. More

We had an issue with a tire needing repair. We had purchased our tires at Toyota, but no appointments were available for a week. They managed to squeeze us in and took care of the replacement, We had purchased our tires at Toyota, but no appointments were available for a week. They managed to squeeze us in and took care of the replacement, very efficiently and professionally. I used the shuttle service to get to Toyota to pick up the car and the driver was very courteous as well. Highly satisfied More

Service is completed when promised. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. More

Easy scheduling, and able to get an appointment within days. Service was quick and everyone was extremely friendly. days. Service was quick and everyone was extremely friendly. More

The shop rate seems very high and you get hit or miss service. I didn’t make the end of the drive before having to return to shop and wait another 45 minutes because they didn’t properly bleed my brake service. I didn’t make the end of the drive before having to return to shop and wait another 45 minutes because they didn’t properly bleed my brakes on my last visit. Lucky I didn’t leave and rear end someone! More

They were quick and even got my car done early, everyone was friendly and reasonable. was friendly and reasonable. More

Happy with service. I was told I would have a shuttle service brought my son. Then when I got there was told again yes. Then when shuttle arrived said they no longer go I was told I would have a shuttle service brought my son. Then when I got there was told again yes. Then when shuttle arrived said they no longer go to my destination. Would have been nice if they told me sooner so I could make different arrangements More

I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixed it up for free. I figured it would be $200+ so it absolutely made my day. Great customer service :) More