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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,602 Reviews

3,602 Reviews of Toyota of Des Moines - Service Center

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May 29, 2025

Greeted immediately when I drove into the service area every one was friendly. They were quick and friendly!! Top Notch More

by PEKETOO
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
May 28, 2025

Consistent and professional The work has always been thorough and explained before work is done. More

by rivers17
Recommend Dealer
Yes
May 27, 2025

The service at Toyota dealership was excellent. The technicians are professional and the service is quick and precise, with a comprehensive check of fluid levels and filter cleaning. The reception More

by hushamturbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Easy to set up appointment. Service was quick. I need 7 more words for this. More

by CKabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

very happy with the service as always! I would highly recommend great job you need me in and out More

by bmcclat06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Ian has always been very helpful and pleasant, its good dealership and do good work. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

In the over 27 years I have had a TOYOTA my experience has been excellent with Toyota of Des Moines. The hiccups along the way were very few and minor. More

by Ksgreif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Great customer service -honest and professional-but I wish maintenance didn’t cost so much! More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat More

by Mitchell Holstege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remeber the peoples names to be honest there were several o talked to
May 25, 2025

Toyota of Des Moines is always 'customers first. ' Always a great experience! I highly recommend this dealership. More

by BETHANY.HAPPE
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
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