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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,837 Reviews

1,837 Reviews of Toyota of Des Moines - Service Center

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August 05, 2018

First service Completed service quickly and efficiently. Staff was friendly and asked and answered multiple questions related to my car. I will recommend this f More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe, Rebecca Hildreth
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, Jack!

August 01, 2018

Oil Change Prompt, professional, and the service was handled like a' well- oiled' machine!! All of the employees in the bay were extremely respectful, and pleas More

by lehan,rkl23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, Lehan!

July 29, 2018

LOF done well, tire pressures were set too high Everything about my 20K service was done very well, When I brought my 2016 Avalon Hybrid in my tire pressures were set at 33 psi which is the recomme More

by tommywp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hawkins, James Ohl
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you for your suggestion and the review, tommywp.

July 23, 2018

Great service Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in More

by Crrn83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you for reviewing us and for your business, Crrn83!

July 22, 2018

Friendly staff, excellent service, and clean waiting area. Timely appointment and work completed in appropriate time. Great coffee and snacks. Helpful payment personal. Thank you. More

by Neverletthisgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Merschman, Becky Boatman
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, Neverletthisgo!

July 20, 2018

Recharged!! Mike Lebeda was awesome as always! He helped to diagnose why the car battry kept going dead, was able to make an adjustment for the value of the old More

by catbert666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, catbert666!

July 19, 2018

10 mile free maintenance I was in and out of the service before I could even finish my free cup of coffee. Break room is clean and comfortable. WIFI is very reliable. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor
Oct 30, 2018 -

Toyota of Des Moines responded

Thank you for your review, Bryan!

July 19, 2018

Routine service. Routine service was done quickly and professionally. Staff was very friendly and organized. Wait time was minimal at check in, actual servicing and ch More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Oct 29, 2018 -

Toyota of Des Moines responded

Thank you for your business, DL.

July 18, 2018

Fast and efficient service, done right the first time. I appreciate your getting me in for service in a timely manner, and getting me out the door quickly with the job done right the first time. Thanks More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Oct 30, 2018 -

Toyota of Des Moines responded

Thanks for the review, Lin!

July 17, 2018

The young gentleman who was very helpful and very nice. I had a good experience, very timely, helpful. I didn't get the young man's name but he was very nice and helpful, very informative. More

by karla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Toyota of Des Moines responded

Thank you, karla!

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