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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,451 Reviews
Call Service Center (515) 276-4911

3,451 Reviews of Toyota of Des Moines - Service Center

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May 14, 2024

I'm on vacation from California and my car needed service. I was thrilled with the service. I especially liked the icare video. Being able to see what the technician was doing was great. I wish my us More

by judiroques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Toyota of Des Moines responded

We hope your travels are amazing, and wish your usual dealership could measure up to Toyota of Des Moines! Thanks for choosing us!

May 14, 2024

Very prompt, personal, and professional service was received by me. My questions were answered in a timely manner. More

by CHAPLAINSTEVE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Toyota of Des Moines responded

We appreciate you mentioning our promptness, personal touch, and professionalism. Answering your questions quickly is important to us. Thanks for choosing Toyota of Des Moines!

May 14, 2024

Very pleasant appearing dealership and staff who are friendly and helpful. Got appointment in short time. More

by dalelschmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Toyota of Des Moines responded

We're thrilled you enjoyed the atmosphere at Toyota of Des Moines! Friendly and helpful staff are what we strive for, and we're glad we got you scheduled quickly. Thanks for choosing us!

May 14, 2024

Very good service. They called and checked on the work ordered before they started. Thank you for a fast great job More

by Rcjc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Toyota of Des Moines responded

We appreciate your feedback! We're glad we confirmed the work order before starting and got you back on the road quickly. Thanks for choosing Toyota of Des Moines!

May 14, 2024

Toyota always does a great job. A little expensive for me being on a fixed budget but coupons help. I’d recommend them. Thank uou More

by CUNNINGHAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Toyota of Des Moines responded

We truly appreciate you choosing Toyota of Des Moines and recommending us! We understand service costs can impact budgets, and we're glad our coupons helped.

May 14, 2024

To start with Great salesman, secondly the service department is very good. Happy with team at Toyota of Des Moines. More

by GVOSS50069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Rojas, 5 stars, salesman, great guy.
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May 14, 2024 -

Toyota of Des Moines responded

From sales to service, we're happy to hear you had a great experience with our team. Thank you for your review!

May 13, 2024

Very fast. Under promised and over delivered! I will definitely turn my vehicle for future services at Toyota. More

by Klouis91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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May 14, 2024 -

Toyota of Des Moines responded

Speedy service & exceeded expectations! We love exceeding expectations at Toyota of Des Moines. Thanks for choosing us!

May 13, 2024

Excellent service and professional people. Excellent communication during service. Everything is explain to details and check out wise really quick. More

by Adil Besic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Toyota of Des Moines responded

Excellent service, clear communication, and fast checkout - that's what we aim for! Thanks!

May 13, 2024

Excellent job in taking care of my needs! Very good at keeping me updated on my car. More

by david.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Toyota of Des Moines responded

We're glad we could take care of you! Keeping you informed is important to us. Thanks for choosing Toyota of Des Moines!

May 13, 2024

They kept me informed and up to date on the progress and status of the service work. We were very pleased. More

by TSANDEEN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind review of your experience here at Toyota of Des Moines. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

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