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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,857 Reviews

1,857 Reviews of Toyota of Des Moines - Service Center

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June 15, 2018

Good experience with service It was excellent experience rite from appointment to delivery. Completely overwhelmed with the whole experience. Thanks for such experience. I would h More

by Advisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Hickenbottom, Rebecca Hildreth
June 14, 2018

Oil change Employees were all friendly and courteous. I didn't have to wait very long for an oil change and tire rotation either! For some reason I thought you More

by In customer service too!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name. He had glasses.
June 14, 2018

25,000 mile checkup Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car More

by Ames 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marchant, Tom Lyons
June 12, 2018

Quick, efficient and painless.😊 My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very frien More

by Jeanne1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea.
June 09, 2018

Awesome Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. More

by johnwaldron1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebeda
June 08, 2018

70,000 mile service plus brakes No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting servic More

by wooddr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jul 25, 2018 -

Toyota of Des Moines responded

Hello, woodr. Thank you for taking the time to offer us your feedback. We are glad you enjoyed your experience at our dealership. We appreciate your business.

June 07, 2018

Trustworthy Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. More

by elfisher823
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for sharing your experience, elfisher823. We appreciate your business.

June 05, 2018

20000 mile service Great service for my 20000 service check. Wait time only 30 minutes. Quick response upon arrival...Overall excellent. Clean waiting area. Would recomm More

by Theresa14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Wolter
Jul 25, 2018 -

Toyota of Des Moines responded

Hello, Theresa14. Thank you for taking the time to share your experience at our dealership. We are happy to know you enjoyed your visit to our service department. We appreciate your business.

June 05, 2018

110,000 maintenance Comfortable waiting area. Reasonable price. No unnecessaary upsell. I take both of my cars to the dealership for all services. I think that the c More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marchant
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for sharing, Bryan. We appreciate you sharing your experience. Thank you for your business.

June 05, 2018

Very efficient and thorough service I was in for routine 20,000 mile service and chose to wait until it was completed. Expecting to be there an hour or a bit more, I was pleasantly surpr More

by jstnrav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for your feedback, jstnrav. We appreciate your business!

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