Toyota of Des Moines - Service Center

Very good for service , that why I had to see you again for every time for every time More

Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that wasn’t needed since wiring replacements were common and he set the expectation of all the work happening in a day. Twice, parts had to be ordered as they weren’t on hand. Happy for the loaner for 2 days, but the expectation wasn’t realistic. Everything else was great. More

The service was started on time. And I was out in a bit over an hour which allowed me to make my next appointment. And I was out in a bit over an hour which allowed me to make my next appointment. More

Always a great experience at Toyota. Great communication and enjoy paying on the phone. Thanks Justin! Great communication and enjoy paying on the phone. Thanks Justin! More

The service tech was very helpful answering all my concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. More

Clean organized and over plesant to be in the coffee maker is nice and clean aswell as the donuts in the morning are amazing 👏 maker is nice and clean aswell as the donuts in the morning are amazing 👏 More

From out of town and place seemed to be fair. I would come again when in town I would come again when in town More

Dealership has always been timely and responsive to my needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. More

Came in for an oil chains and some other work to be done on my Camry and inform me that it only been about 1500 miles since my last oil change dealerships would’ve just went ahead and change the oil and cha on my Camry and inform me that it only been about 1500 miles since my last oil change dealerships would’ve just went ahead and change the oil and charge me for it. I really appreciate Toyota of Des Moines, not doing that More

Very professional and timely. I will also likely buy my next vehicle there. Thank you. I will also likely buy my next vehicle there. Thank you. More