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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,445 Reviews

3,445 Reviews of Toyota of Des Moines - Service Center

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May 01, 2024

Had recall work done. Was told about two hours and took just over an hour. Everyone was professional and courteous. More

by SKELLYDENST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your service. Thank you for your positive feedback. Have a great day!

May 01, 2024

Great service. Very prompt.Service representative very courteous and knowledgeable.. Service was prompt and done in a timely manner. More

by prichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your service. Thank you for your positive feedback

May 01, 2024

They fit me in for new tires without an appointment because I had a flat tire and the other Toyota dealership was not able to help me that day and did not have a replacement in stock. I am very gratef More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, Mike in parts.
May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

May 01, 2024

The staff is experienced and professional. I enjoy the sense of confidence I have when they service my vehicle. Emily is personable and explains things so I understand the situation, and is More

by CREITHEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 01, 2024

Always a great experience at Toyota of Des Moines. Always communicate well and explain any problems. They have a buyer for life here! More

by kimmiejo9877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
May 02, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 01, 2024

Easy process, we brought the car in and got a ride from Toyota over to Jordan Creek. The car was finished soon after we finished our meal which was within the timing they told us. So when they called to More

by estherkarhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 01, 2024

Easy in and out and polite service. Took a bit over an hour for a tire rotation. More

by Pilot1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 01, 2024

I feel comfortable having my car serviced at Toyota of Des Moines. Justin does an amazing job at explaining the service and costs. More

by krisrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 01, 2024

Fast good excelente service thy make a videos of the inspection of the car repeat More

by andresmr1702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service.

April 30, 2024

Always communicates quickly & keeps the customer informed; scheduling appointments is easy & efficient; work completed as promised & very professional staff & techs; completely satisfied! More

by JFJOHNSON530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

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