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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,613 Reviews

3,613 Reviews of Toyota of Des Moines - Service Center

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May 26, 2024

The tech guy could not fix my problem with the Toyota/iPhone connection. I’d like that fixed. More

by Joni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech department
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We value your business. Call service to discuss your experience - we strive for 5 stars!

May 26, 2024

Ian is always ready & willing to help. This dealership has been our go to for almost 19 years More

by JANJO13099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the loyalty! We're thrilled Ian & our team have been your go-to for 19 years. We appreciate your business!

May 26, 2024

Explain exactly what was found and what is needed to be done. Very thorough even though they couldn't duplicate the AWD alarm. More

by schuth9821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Glad we could help! We hope to see you again for your future auto needs!

May 26, 2024

Service was great. I brought it in Saturday after noon after the check engine light went on and it started running rough. They fixed the problem in 90 minutes and I was More

by Dance with the Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Wow! Glad we could help get you back on the road quickly. Thanks for choosing Toyota of Des Moines!

May 25, 2024

Responsive, expert, honest, and kind service people, that is why I trust Toyota Of Des Moines. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 28, 2024 -

Toyota of Des Moines responded

Wow, that means the world to us! We strive to be responsive, expert, honest, and kind in everything we do. Thank you for trusting Toyota of Des Moines!

May 25, 2024

It was very fast service and friendly people. The facility is very clean. Awesome staff! More

by NHALONGKUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Perfect! We aim for fast, friendly service in a clean environment. Thanks for recognizing our awesome staff!

May 25, 2024

Our service guy was kind and had patience to listened while I talked. Left with the problem salved. More

by Carlson302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 28, 2024 -

Toyota of Des Moines responded

Great to hear! Kind and patient service is what we aim for. Happy driving!

May 24, 2024

I was impressed with the promptness of your staff and the knowledge base of my service rep. She was very helpful. The work was completed in a short time too. All in all, very pleased. More

by RYANCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Fantastic! We're thrilled our staff was prompt and knowledgeable. Thanks for choosing us!

May 24, 2024

Service employees are knowledgeable. The videos are helpful. Making appointments for everyone has improved the workflow. More

by ROCHELLEWOERNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks! We value your feedback. Knowledgeable staff, helpful videos, and smooth appointments are our goals. Glad we're hitting the mark!

May 24, 2024

Prompt, efficient, and friendly. My car seldom needs repairs, so I go to Toyota of DM for maintenance service. More

by ELLENFISHER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate your trust in Toyota of Des Moines for your maintenance needs. We're happy to be there for you!

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