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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,415 Reviews

3,415 Reviews of Toyota of Des Moines - Service Center

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April 12, 2024

Awesome customer service and timely completion of service/repairs. Shuttle service drivers are friendly and willing to work with your schedule. More

by Luckybene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

April 12, 2024

They came out and picked up the car for service. They kept me informed for what needed to be done, took my payment over the phone and delivered my car back home. They were very polite the entire tim More

by BETTYHEN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and the lady who called me.
Apr 15, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us!

April 12, 2024

Ian was super helpful and I really appreciate him helping me with my mirror. Great service! More

by brianna.bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Des Moines responded

Thanks for choosing us!

April 12, 2024

Staff was very friendly! Work was completed in good time. Blake did a great job solving a problem I thought I had. Ended up costing me less money. That was a good thing! More

by jandsfitzsimmons
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 15, 2024 -

Toyota of Des Moines responded

We sincerely value your business and hope to work with you in the future.

April 12, 2024

Great service and good quality work it was made on time . I am satisfied. Thanks More

by enrique.silvia.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 12, 2024

Very friendly staff and very accommodating to fit us in to suit our schedule. This was our 2nd time at this dealership. More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Apr 15, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 11, 2024

Very good experience they were all very helpful and told us everything we needed to know about are car More

by MARKYD12D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 11, 2024

Great place with great service. Comfortable waiting area and awesome coffee available to all customers. More

by dtcsschweitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 12, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 11, 2024

The appointment was easy to make and on a convienent date and time. Service was quick. More

by rdcurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

April 11, 2024

Very friendly when I walked into the door. The sales man that helped me buy my new car gave amazing professionalism and great feedback on the vehicles. More

by dyeawsome33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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