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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,597 Reviews

3,597 Reviews of Toyota of Des Moines - Service Center

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May 18, 2024

Everything went as planned… called within time frame and pick went fast. Thanks for the car wash More

by BWALTERS7284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We appreciate you noticing the on-time call & quick pickup. Thanks for choosing Toyota of Des Moines!

May 17, 2024

oil change was around 65 it was 96 this time. I will look elsewhere next time More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Thank you for the 4-star review! We're always looking for ways to offer value and encourage you to check out our website for current service specials. Thank you for your business!

May 17, 2024

They were timely, professional, friendly, courteous , and helpful. I wish them all the best, thanks More

by jweach53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We wish you the best too - thanks for choosing Toyota of Des Moines!

May 17, 2024

You guys are so great I told 25 of my friends to buy a Toyota from you More

by ja97.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Wow! Thanks for recommending us to 25 friends! We appreciate your business!

May 17, 2024

The dealership took us in on a minutes notice, checked the lug nuts on a tire we had had repaired in Lincoln, NE and they sent us on our way. No charge. Very friendly and helpful. Thank you b More

by elelnes
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

We're so glad we could help on short notice! Friendly service and going the extra mile for our customers is what we're all about. Thank you for choosing Toyota of Des Moines!

May 17, 2024

Always take my car here the staff is professional friendly happy listening to my concerns and going the extra mile to fix any problems that I have. They really do a great job More

by Dewhite813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Loyal customer alert! We appreciate you trusting us & our staff's dedication. We go the extra mile for YOU!

May 16, 2024

Toyota employees are very good, thorough, kind, and focused on customer service. They always do a great job! More

by TKDANIELS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service & our friendly staff.

May 16, 2024

The dealership took care of my needs when I completed a service appointment and provided a complimentary shuttle service from and back to the site. No extra costs were incurred during this time. More

by Nathan Werner
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and our help through the process. Thanks for choosing us!

May 16, 2024

Awesome dealership especially the service department. Very efficient and friendly. Easy to schedule an appointment. More

by DCZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 16, 2024

Toyota of Des Moines does a great job servicing my car. They do a thorough inspection of my car and let me know if there are additional issues which is appreciated. Never have had an issue with their servic More

by ROLOWCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 20, 2024 -

Toyota of Des Moines responded

Thank you! We take pride in thorough inspections and clear communication. Glad you trust Toyota of Des Moines!

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